Executive Services Director

JM Murray; New York (NY); On-site; USD 79,000 - 102,000; Full time

Job summary

An established industry player is seeking an Executive Services Director to oversee regulatory compliance and quality of services. This role involves strategic planning, supervision of service areas, and collaboration with various stakeholders. The ideal candidate will have a strong background in human services, excellent communication skills, and a passion for supporting individuals with disabilities. Join a dedicated team where your leadership will make a significant impact on service delivery and organizational growth. This position offers a competitive salary range and the opportunity to contribute positively to the community.

Qualifications

• 3-5 years of experience working with individuals with disabilities.
• At least 2 years of supervisory experience.

Responsibilities

• Assist the Sr. VP of Services with maintaining continuity across all service areas.
• Provide supervision to service areas where leadership is vacant.

Skills

Excellent written and oral communication skills

Efficient use of technology and software

Highly organized with attention to detail

Education

Bachelor’s Degree in human services, psychology or related field

Job description

Salary Range: $79,913.00 To $101,090.00 Annually

Job Title: EXECUTIVE SERVICES DIRECTOR

Reports to: SENIOR VICE PRESIDENT OF SERVICES

Direct Reports: All Services Directors, QA Coordinator and QA Specialist

FLSA Status: EXEMPT

DSP Status: NO

This job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

$38.42-$48.60/hour ($79,913-$101,090/year) - Placement in the range will be determined based on experience and other factors allowed by law.

GENERAL SUMMARY:

Reporting to the Sr. Vice President of Services, the Executive Services Director assists with the ongoing regulatory compliance and quality of services in all JM Murray services departments. This includes providing direct oversight to a service area where the leadership is vacant or on extended leave, or extra support is needed.

COMPANY STANDARDS:

• Maintains regular attendance and punctuality in order to act as a positive role model for employees.
• Follows all safety rules and regulations, including wearing/using required personal protective equipment while working.
• Ensures compliance with the JM Murray mission statement, policies, procedures, professional standards, and applicable laws.
• Demonstrates personal accountability and develops confidence and accountability in employees.

ESSENTIAL FUNCTIONS:

• Assists the Sr. VP of Services with maintaining continuity and consistency across all services areas.
• Works with the Sr. Vice President of Services to strategically plan and achieve growth and expansion of assigned service areas.
• Completes reports and documentation such as census of individuals served.
• Assists in applying for and following through on grants.
• Provides supervision to service areas where leadership is vacant or compliance functions need support.
• Reviews timecards for assigned employees and approves according to JM Murray policies.
• Provides ongoing feedback and coaching to employees regarding job performance.
• Assists with hiring and training of staff.
• Assists with follow-up on internal compliance audit findings.
• Represents JM Murray Services on committees and ensures adherence to safety protocols.
• Maintains communication with leadership of each service department.
• Attends required training and meetings.
• Acts as designee for the VP of Services during absences.
• Conducts self in a manner that contributes to individual growth and represents JM Murray positively.
• Performs additional duties as assigned.

COLLABORATION:

INTERNAL: JM Murray Administration, JM Murray Services Management and Staff

EXTERNAL: Office of People with Developmental Disabilities, Families and providers of individuals served, OMH, County Programs

EDUCATION and EXPERIENCE:

Bachelor’s Degree in human services, psychology or related field preferred with 3-5 years of experience working with individuals with disabilities and at least 2 years of supervisory experience.

KNOWLEDGE and SKILLS:

Excellent written and oral communication skills; Efficient use of technology and software; Highly organized with attention to detail.

OTHER REQUIREMENTS:

Requires a valid NYS Driver’s License and proof of NYS Insurance coverage. Requires clearance through a Background Check process.

WORKING CONDITIONS:

Job assignments may take place in various environmental conditions.

PHYSICAL REQUIREMENTS:

Job-related physical abilities must be possessed to perform the job satisfactorily.

APPLICANTS:

I have reviewed this job description and I am able to perform the essential functions as outlined.

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EMPLOYEE:

I understand all of my job duties and responsibilities.

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