Executive Sales Coordinator

USA Pan; Pennsylvania; On-site; USD 55,000 - 75,000; Full time

Job summary

USA Pan in Pennsylvania seeks an Executive Sales Coordinator to partner with the Sales Director, manage key customer relationships, and support revenue-generating activities. This hybrid role combines executive assistance with sales account management, requiring organization, proactivity, and a customer-focused mindset.

Onsite daily with 12% overnight travel, you will handle calendars, travel, communications, proposals, and CRM updates while identifying growth opportunities with assigned

Qualifications

• Bachelor's degree preferred.
• 1+ years in executive support, account management, or sales support.
• Exceptional organizational and time-management skills.
• Strong written and verbal communication abilities.
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams).
• Experience with CRM platforms such as Salesforce, HubSpot, or similar.
• Ability to manage multiple priorities in a fast-paced environment.
• High degree of professionalism, confidentiality, and discretion.

Responsibilities

• Manage executive calendars, appointments, meetings, and travel arrangements.
• Coordinate internal and external communications for leadership.
• Prepare presentations, reports, agendas, and executive correspondence.
• Track and prioritize executive action items and initiatives.
• Maintain confidential records, contracts, and documents.
• Plan executive meetings, customer visits, and events.
• Liaise between executives, customers, vendors, and departments.
• Support strategic projects and follow-up on initiatives.
• Attend meetings, take notes, and act on takeaways.
• Manage relationships with assigned customer accounts.
• Serve as primary contact for inquiries and requests.
• Conduct regular account reviews for satisfaction and retention.
• Identify opportunities for upselling and cross-selling.
• Coordinate with Sales, Operations, Customer Success, and Finance teams for service delivery.
• Prepare customer proposals, contracts, pricing docs, and renewals.
• Monitor account performance metrics and report to leadership.
• Maintain accurate customer data and sales activities in CRM.
• Assist with onboarding and implementation activities.
• Support sales forecasting, pipeline management, and reporting.

Skills

Organizational skills

Time-management

Written communication

Verbal communication

Multitasking

Professionalism & discretion

Education

Bachelor's degree in Business Admin / Marketing / Communications

Tools

Microsoft Office Suite

Outlook

Excel

PowerPoint

Salesforce

HubSpot

Job description

**This position requires being onsite daily and 12% overnight travel.

Position Summary

The Executive Sales Coordinator serves as a strategic partner to the Sales Director while also managing key customer relationships and supporting revenue-generating activities. This hybrid role combines the high-level organizational and administrative responsibilities of an Executive Assistant with the customer-facing account management responsibilities of a Sales Account Manager. The ideal candidate is highly organized, customer-focused, proactive, and capable of balancing executive priorities with client relationship management.

Key Responsibilities

Executive Support Functions

• Manage executive calendars, appointments, meetings, and travel arrangements.
• Coordinate internal and external communications on behalf of leadership.
• Prepare presentations, reports, meeting agendas, and executive correspondence.
• Track and prioritize executive action items and business initiatives.
• Organize and maintain confidential records, contracts, and business documents.
• Plan and coordinate executive meetings, customer visits, and special events.
• Serve as a liaison between executives, customers, vendors, and internal departments.
• Support strategic projects and ensure timely follow-up on critical initiatives.
• Attend meetings, take notes, and act upon takeaways.
• Manage and maintain relationships with assigned customer accounts.
• Serve as the primary point of contact for customer inquiries, issues, and requests.
• Conduct regular account reviews to ensure customer satisfaction and retention.
• Identify opportunities for account growth, upselling, and cross-selling.
• Coordinate with Sales, Operations, Customer Success, and Finance teams to ensure seamless service delivery.
• Prepare customer proposals, contracts, pricing documents, and renewal agreements.
• Monitor account performance metrics and provide updates to leadership.
• Maintain accurate customer information and sales activities within CRM systems.
• Assist with customer onboarding and implementation activities.
• Support sales forecasting, pipeline management, and reporting efforts.

Qualifications

Required

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field preferred.
• 1+ years of experience in executive support, account management, sales support, or a related role.
• Exceptional organizational and time-management skills.
• Strong written and verbal communication abilities.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint, and Teams.
• Experience working with CRM platforms such as Salesforce, HubSpot, or similar systems.
• Ability to manage multiple priorities in a fast-paced environment.
• High degree of professionalism, confidentiality, and discretion.

Preferred

• Experience supporting senior executives or C-suite leaders is a plus.
• Education in sales administration, customer success, or account management.
• Advanced Excel and reporting capabilities.