Executive Recruiter

MCI; United States; On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Supplemental Insurance

Career Growth

Paid Training

Casual Dress Code

Job summary

MCI is seeking a results-oriented Executive Recruiter to join our Talent Acquisition team. In this role, you will manage the full recruitment lifecycle for executive and leadership positions while collaborating with senior stakeholders to drive impactful hiring decisions.

The ideal candidate thrives in a fast-paced environment, with proven experience successfully filling executive-level roles across diverse markets. MCI offers a comprehensive benefits package and values diversity in the workplace.

Qualifications

• Proven experience in recruiting executive and senior-level talent across multiple regions.
• Exceptional stakeholder management, communication, and influencing abilities.
• Deep understanding of leadership competencies and executive search methodologies.

Responsibilities

• Manage the full recruitment lifecycle for executive and leadership positions.
• Develop strong partnerships with hiring managers to understand organizational needs.
• Implement creative sourcing strategies and conduct talent mapping.

Skills

Stakeholder management

Communication

Executive search methodologies

Analytical thinking

Organizational skills

Tools

Applicant Tracking Systems (ATS)

Recruitment platforms

Sourcing tools

Job description

MCI is one of the fastest‑growing tech‑enabled business services companies in the USA. With a strong call center footprint and operations that span multiple countries, we deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across industries such as healthcare, retail, government, education, telecom, technology, e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability, and reduce costs.

We are seeking a results‑oriented Executive Recruiter to join our Talent Acquisition team. In this role you will source, evaluate, and secure top‑tier executive and leadership talent. You will work closely with senior stakeholders across the organization to understand strategic priorities and deliver an outstanding recruitment experience. The ideal candidate excels in a fast‑paced environment and has a proven history of successfully filling executive‑level roles across diverse markets.

Key Responsibilities

• Manage the full recruitment lifecycle for executive and leadership positions, from sourcing through placement.
• Develop strong partnerships with hiring managers and senior leaders to understand organizational needs and succession plans.
• Implement creative sourcing strategies, leverage executive networks, and conduct talent mapping to attract exceptional candidates.
• Perform comprehensive candidate evaluations and oversee the interview and selection process.
• Collaborate with HR and other departments to ensure job postings reach the right audience effectively.
• Maintain a proactive pipeline of executive talent for current and future opportunities.
• Provide insights on market trends, compensation benchmarks, and talent availability.
• Deliver a professional, seamless, and positive candidate experience throughout the recruitment process.
• Monitor and report on recruitment metrics to enhance efficiency and outcomes.

Qualifications

• Proven experience in recruiting executive and senior‑level talent across multiple regions.
• Deep understanding of leadership competencies and executive search methodologies.
• Exceptional stakeholder management, communication, and influencing abilities.
• Familiarity with applicant tracking systems (ATS), recruitment platforms, and sourcing tools.
• Strong organizational, analytical, and strategic thinking capabilities.

Nice to Have

• Experience working within a BPO environment.

Benefits

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations.
• Health Benefits: Comprehensive medical, dental, and vision coverage after 60 days of employment; medicare plans after 30 days.
• Retirement Savings: Availability of retirement savings programs where applicable.
• Disability Insurance: Short‑term disability coverage available.
• Life Insurance: Access to life insurance options.
• Supplemental Insurance: Accident and critical illness insurance.
• Career Growth: Focus on internal promotions and significant advancement opportunities.
• Paid Training: Opportunities to learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Team‑oriented culture that fosters collaboration.
• Casual Dress Code: Comfortable work attire.

This job operates in a professional office environment. The employee will be largely sedentary and required to sit/stand for long periods while using a computer and telephone headset. The employee will commonly operate computer and office equipment such as a phone, copier, and printer, and may need to move about the office, reach in any direction, and lift up to forty (40) pounds.

Work Authorization and Background Checks

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a Level II background and/or security investigation with fingerprint; job offers are contingent on the results.
• Must be willing to submit to drug screening; job offers are contingent on the results (does not apply in Canada).

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination and treats employees with dignity and respect. MCI will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI does not discriminate on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws and by the employee’s place of work.

This job description is not an all‑inclusive list of duties and responsibilities. The employer reserves the right to amend or revise responsibilities at any time.