Residential Security Team Agent

Crisis24; Woodside (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Paid Time Off

EAP

Job summary

Crisis24 is seeking a dedicated residential security protector to safeguard high-net-worth estates in the Woodside, CA area. You will manage perimeter controls, operate CCTV and alarms, and respond promptly to emergencies with discretion and professionalism.

Ideal candidates have experience in executive protection or emergency response, possess required licenses, and are committed to maintaining estate security and privacy for demanding clients.

Qualifications

• Experience in Residential Security Teams or Executive Protection.
• Familiarity with estate operations and high-net-worth environments.
• Certified in guard safety and emergency readiness.

Responsibilities

• Perimeter security and access control management.
• Surveillance and monitoring of residential systems.
• Emergency response for medical or security incidents.
• Routine patrols and area sweeps.
• Interact professionally with family and staff.
• Coordinate with protective details and estate management.
• Enforce household security protocols.

Skills

Situational awareness

Communication

Calm under pressure

Discretion

Residential security tech

Education

Guard Card

Firearm Permit

CPR/AED/First Aid

Residential Security Academy

Executive Protection Academy

Background check & PRT

Job description

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

WHO WE ARE

Crisis24 - PSG sets the global benchmark in protective services. Our Residential Security Teams (RST) are elite professionals dedicated to safeguarding high-profile residences and the individuals within. Operating with discretion, vigilance, and precision, our agents ensure a secure and seamless living environment for our clients and their families.

WHO WE'RE LOOKING FOR

We're seeking a highly disciplined and proactive protector with a strong background in residential security, executive protection, or emergency response. You are detail-oriented, tactically aware, and capable of maintaining a secure perimeter while delivering exceptional service. You understand the nuances of residential environments and can adapt to dynamic family routines and estate operations.

Your Mission

• Perimeter Security & Access Control: Monitor and secure property boundaries, gates, and entry points. Vet and manage access for visitors, contractors, and deliveries.
• Surveillance & Monitoring: Operate and monitor residential security systems including CCTV, motion sensors, and alarm systems.
• Emergency Response: Act as first responder to medical emergencies, intrusions, fire alarms, and other incidents within the residence.
• Routine Patrols & Area Sweeps: Conduct scheduled and unscheduled patrols of the property, ensuring all zones are secure and free of threats.
• Family & Staff Interaction: Maintain a professional and courteous demeanor while interacting with household members and staff. Understand and respect privacy and family dynamics.
• Incident Documentation: Prepare detailed reports on security incidents, maintenance issues, and suspicious activity.
• Coordination with Protective Details: Support mobile executive protection teams during arrivals/departures and coordinate with estate management for seamless operations.
• Protocol Enforcement: Uphold household security protocols, including rules around photography, guest access, and restricted areas.

WHAT YOU BRING

Experience:

• Prior work in Residential Security Teams (RST), Executive Protection, Military, Law Enforcement, or Emergency Response.
• Familiarity with estate operations and high-net-worth residential environments.

Certifications & Credentials:

• Valid Guard Card & Firearm Permit
• U.S. Passport & Driver's License
• American Heart Association BLS Provider OR HeartSaver CPR/AED/First Aid Certification
• Completion of Residential Security or Executive Protection Academy
• Background Investigation & Drug Screening
• Ability to complete and pass a pre-hire Physical Readiness Test (PRT)

Skills & Attributes:

• Strong situational awareness and tactical mindset
• Excellent communication and interpersonal skills
• Ability to remain calm and decisive under pressure
• High level of discretion, integrity, and professionalism
• Familiarity with residential security technologies and protocols

Preferred Qualifications

• Prior military or law enforcement experience
• LEOSA/HR 218 or multi-state CCW permit (when/where applicable)
• Specialized training in emergency medicine, crisis management, or surveillance
• Experience with estate management systems and smart home security platforms

Elite Benefits

• Medical, Dental, Vision, and Life Insurance
• Competitive 401(k) with employer match
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Advanced training in residential protection and defensive tactics

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

Join the Mission

At Crisis24 - PSG, you are more than a security agent-you are a trusted guardian of home and family.