Executive Program Manager

Jobtailor; Cincinnati (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Professional development

Competitive compensation

Job summary

GE HealthCare in Cincinnati, OH is seeking a candidate for a role focused on contract administration and management. Responsibilities include overseeing customer satisfaction, engaging in service agreements, and assisting with sales campaigns. A Master's degree or equivalent experience is needed.

The position requires strong communication and presentation skills along with the ability to influence decisions. Relocation assistance is available, and GE HealthCare is dedicated to providing a supportive work environment.

Qualifications

• Master's degree from an accredited university or college or a high school diploma/GED with at least 6 years of experience.
• Legal authorization to work in the U.S. is required.
• Must comply with standard background check and customer access policies.

Responsibilities

• Manage profitability and customer satisfaction for assigned contracts.
• Assist in sales campaigns for new contracts and proposals.
• Liaise between internal organizations and customers for assigned contracts.

Skills

Communication skills

Presentation skills

Influencing others

Education

Master's degree or high school diploma with 6 years experience

Job description

Job Description Summary

All activities providing the necessary support on pre‑ and post‑contractual administration & management, Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and execution of contract estimating processes and activities to support tenders and project reviews. Impacts the team's ability to achieve service, quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.

This position is located in Cincinnati, OH, at our Client Site.

Relocation is available.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world‑changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Roles and Responsibilities

• Responsible for the profitability and customer satisfaction for assigned contracts
• Provide both service agreement, and time and material program management
• Assist in sales campaigns for new contracts and proposals; assure timely resolution of customer issues and customer satisfaction for assigned contracts
• Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
• Function as liaison between internal organizations and customers for assigned contracts
• Requires specialized knowledge within the function. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.
• Interpret simple internal and external business challenges and recommend best practices to improve products, processes or services. Stay informed of industry trends that may inform work.
• Use high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering.
• Have the ability to assess quality of information given and ask pertinent questions to stakeholders.
• Be able to offer new solutions to problems outside of set parameters and be able to construct and provide recommendations.
• Use multiple internal and some external sources outside of own function to help arrive at a decision.
• May lead functional teams or projects with minimal resource requirements, risk, and/or complexity.
• Communicate difficult concepts and may influence others' options on particular topics.
• May guide others to consider a different point of view.

Required Qualifications

• Master's degree from an accredited university or college or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s).
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The successful applicant must comply with GEHC's standard background check, including a post‑offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).

Desired Characteristics

• Strong communication skills; both written and oral; strong presentation skills; ability to influence others.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world‑changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Relocation Assistance Provided: Yes

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.