Executive Operations Manager, Arc XP

Arc XP; Washington (District of Columbia); On-site; USD 130,000 - 242,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Pension and 401(k) match

Paid vacation and sick leave

Holidays and personal days

Parental leave

Mental health resources

Free Post digital subscription

Job summary

Arc XP, a division of The Washington Post, is seeking an experienced operations leader in Washington, DC to partner with the President on day-to-day business operations and align priorities across the organization. This full-time role supports planning cycles, leadership meetings, and cross-functional coordination to drive efficiency and executive decision-making.

You will track initiatives, surface risks, and implement practical improvements to processes and workflows, enabling better execution

Qualifications

• Experience in operations, program coordination, business operations, or chief-of-staff–like roles.
• Strong organizational and prioritization skills.
• Clear and effective communication across teams.
• Ability to anticipate needs, identify gaps, and follow through on execution.
• Sound judgment and discretion with confidential information.
• Comfort working in a fast-paced environment with shifting priorities.

Responsibilities

• Partner with the President on day-to-day business operations, aligning priorities, workflows, and communication across the organization.
• Support planning cycles, leadership meetings, and team cadences.
• Help track key initiatives and commitments, surfacing risks or delays.
• Coordinate cross-functional work by clarifying dependencies, timelines, and next steps across teams.
• Prepare materials and structure for leadership discussions to support clear, efficient decision-making.
• Identify operational inefficiencies or gaps and recommend practical improvements to processes and workflows.
• Support execution of cross-functional projects that improve organizational effectiveness and team alignment.
• Partner with Finance and other functions to support planning, tracking, and coordination of business activities.
• Improve internal communication by ensuring updates, decisions, and priorities are clearly documented and shared.
• Help introduce tools, workflows, or lightweight automation that improve efficiency and reduce manual work.

Skills

Operations experience

Program coordination

Communication skills

Multi-tasking

Discretion

Fast-paced

Tools

Google Workspace

Slack

Jira

Asana

Job description

Job Description

Arc XP (www.arcxp.com) is a cloud-based digital experience platform that helps enterprise companies, retail brands, and media and entertainment organizations create and distribute content, drive digital commerce, and deliver powerful multichannel experiences. A division of The Washington Post, Arc XP has powered the digital transformation of customers across the globe, currently serving more than 2,700 sites in 30 countries that reach more than 1.5 billion unique visitors monthly.

What Motivates You

• You enjoy bringing structure and organization to fast-moving, evolving environments.
• You’re energized by improving processes and helping teams stay aligned and productive.
• You like connecting work across teams and ensuring priorities move forward.
• You take pride in anticipating needs, spotting gaps, and helping leaders operate more effectively.

How You'll Support The Mission

• Partner with the President on day-to-day business operations, helping align priorities, workflows, and communication across the organization.
• Support the operating rhythm of the business, including planning cycles, leadership meetings, and ongoing team cadences.
• Help track key initiatives and commitments, ensuring follow-through and surfacing risks or delays.
• Coordinate cross-functional work by clarifying dependencies, timelines, and next steps across teams.
• Prepare materials and structure for leadership discussions to support clear, efficient decision-making.
• Identify operational inefficiencies or gaps and recommend practical improvements to processes and workflows.
• Support execution of cross-functional projects that improve organizational effectiveness and team alignment.
• Partner with Finance and other functions to support planning, tracking, and coordination of business activities.
• Improve internal communication by ensuring updates, decisions, and priorities are clearly documented and shared.
• Help introduce tools, workflows, or lightweight automation that improve efficiency and reduce manual work.

The Skills And Experience You Bring

• Experience in operations, program coordination, business operations, or chief-of-staff–like roles.
• Strong organizational and prioritization skills, with the ability to manage multiple workstreams.
• Clear and effective communication skills, especially when coordinating across teams.
• Ability to anticipate needs, identify gaps, and follow through on execution.
• Sound judgment and discretion when working with sensitive or confidential information.
• Comfort working in a fast-paced environment with shifting priorities.

Preferred Qualifications

• Experience in SaaS, media, or technology organizations.
• Exposure to operational planning, project management, or business operations.
• Familiarity with tools such as Google Workspace, Slack, Jira/Asana, or similar platforms.
• Interest in workflow optimization, automation, or AI-enabled productivity tools.

Role Structure

• Reports to: President, Arc XP
• Location: Washington, DC
• Full-time

Why This Role / Why Arc XP

This role offers the opportunity to work closely with leadership while helping improve how Arc XP operates day to day. You’ll contribute to building stronger processes, clearer alignment, and more effective execution across a growing SaaS business.

Compensation And Benefits

Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:

• Competitive medical, dental and vision coverage
• Company-paid pension and 401(k) match
• Three weeks of vacation and up to three weeks of paid sick leave
• Nine paid holidays and two personal days
• 20 weeks paid parental leave for any new parent
• Robust mental health resources
• Backup care and caregiver concierge services
• Gender affirming services
• Pet insurance
• Free Post digital subscription
• Leadership and career development program

Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status

The salary range for this position is:

$130,300 - $242,100 Annual

This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.