Executive Office & Governance Operations Lead

Hawaii Medical Service Association; Honolulu (HI); Hybrid; USD 68,000 - 133,000; Full time

Job summary

Hawaii Medical Service Association in Honolulu seeks a Manager, Executive Office and Executive Operations to provide high-touch support to the President, coordinate governance, and lead the Executive Office team.

This role requires strategic calendar management, complex project oversight, budget awareness, and the use of AI tools to boost productivity while maintaining confidentiality and security. Reporting to the Chief of Staff, you will interface with board members and executives.

Qualifications

• Bachelor's degree or equivalent with eight years' executive support/operations experience.
• Eight years progressively responsible executive support and staff leadership experience.
• Excellent written and verbal communication, including board materials.
• Ability to design operating rhythms, governance, and metrics.
• Advanced project coordination, risk management, and issue escalation.
• Knowledge of budget planning, procurement, and vendor coordination.
• Understanding of health plan operations and regulatory context.
• Ability to create polished executive and board presentations and manage meetings.
• Experience applying automation and AI tools to improve productivity.

Responsibilities

• Provide high-touch executive support to the President and Chief of Staff.
• Strategically manage complex calendars and travel.
• Prepare briefing materials, agendas, and presentations.
• Coordinate executive travel and meetings, including logistics.
• Lead executive office staff and establish service standards.
• Develop and administer the Executive Office operating budget.
• Oversee governance processes and board materials.

Skills

Executive communication

Strategic writing

Calendar management

Board governance

Project management

Budget and expenses

Microsoft 365

Presentation development

AI productivity tools

Education

Bachelor's degree in business administration, communications, health care administration, project management, or related field

Tools

PowerPoint

Outlook

SharePoint

Teams

Excel

Job description

Hawaii Medical Service Association in Honolulu seeks a Manager, Executive Office and Executive Operations to provide high-touch support to the President, coordinate governance, and lead the Executive Office team.

This role requires strategic calendar management, complex project oversight, budget awareness, and the use of AI tools to boost productivity while maintaining confidentiality and security. Reporting to the Chief of Staff, you will interface with board members and executives.