Executive Meetings Manager

voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point; Chicago (IL); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development opportunities

Job summary

First Hospitality is seeking an Executive Meeting Manager to join our team and drive sales for small meetings and room blocks. You will coordinate with guests and internal departments to design, quote, and execute events, ensuring a seamless experience from inquiry to post-event evaluation.

The role requires 2+ years of sales in hospitality, a 4-year degree or equivalent experience, and strong negotiation, organizational, and communication skills to close deals and maximize revenue.

Qualifications

• 2+ years of sales experience, preferably in hotels or related field
• 4-year degree in hospitality management or sales preferred, or equivalent experience and education
• Strong communication, negotiation, and interpersonal skills
• Excellent organizational and time management skills
• Knowledge of sales and marketing principles
• Professional appearance and confidence
• Strong understanding of negotiation and interpretation of contracts
• Ability to work under pressure and meet tight deadlines
• Experience with major Hospitality Sales CRM system preferred
• Confirm new and repeat business via lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.
• Maximize revenues to meet/exceed individual revenue goals
• Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions
• Serve and assist in coordinating all function details with clients to include space requirements, meeting times, equipment, menus, billing etc.

Responsibilities

• Coordinate with clients to create memorable events and manage inquiries through post-event evaluations
• Sell small meetings and room blocks while collaborating with internal departments
• Maintain professional communication with guests and clients and close deals
• Multi-task across sales activities and coordinate event details with departments
• Ensure accurate room blocks, space requirements, menus and billing for client events

Skills

Superior Communication Skills

Computer Skills (Outlook, Word, Excel)

Sales Software Knowledge

Professional Demeanor

Multi-tasking under pressure

Sales Experience (hospitality)

Negotiation Skills

Influence & closing sales

Organizational Skills

Time Management

Education

4-year degree in hospitality management or sales

Equivalent experience and education

Tools

CI/TY CRM

Hospitality Sales CRM system

Outlook

Word

Excel

Job description

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

• EXECUTIVE MEETING MANAGER

  Join our team as an Executive Meeting Manager and be part of our world-class hospitality experience. As an Executive Meeting Manager, you will have the opportunity to work with our guests and clients to create memorable experiences for their events. You will be responsible for managing all aspects of events, from initial inquiries to post-event evaluations. Your exceptional communication and interpersonal skills will be put to the test as you coordinate with internal departments to ensure successful events. This is a great opportunity for someone who is passionate about selling small meetings/room blocks and has a strong desire to be part of a dynamic and collaborative team.

What you'll be doing...

• Superior Communication Skills (written & verbal, including phone skills)
• Computer Skills (Outlook, Word, Excel)
• Sales Software Knowledge Helpful (i.e. CI/TY)
• Professional Demeanor
• Demonstrated ability to multi-task, manage time and work well under pressure
• At least 1-2 Years of Sales Experience (preferably in hospitality)
• Superior Negotiation Skills - Proven ability to close deals
• Sales Skills - Possesses strong ability to influence and/or persuade buying decisions and to close sales or gain commitment from others; creates good rapport and exhibits the ability to grow and maintain key partnerships.
• Communication - Has both verbal and written skills, to effectively execute meetings and events this includes keeping the appropriate departments informed with EO's and other necessary information; actively listens to extract essential information in order to maximize revenue and execute successful meetings and events.
• Organizational Skills - Ability to determine priority tasks and maintain strong attention to detail..

Experience & Education:

• 2+ years of sales experience, preferably in hotels or related field
• 4-year degree in hospitality management or sales preferred, or equivalent experience and education
• Strong communication, negotiation, and interpersonal skills
• Excellent organizational and time management skills
• Knowledge of sales and marketing principles
• Professional appearance and confidence
• Strong understanding of negotiation and interpretation of contracts
• Ability to work under pressure and meet tight deadlines
• Experience with major Hospitality Sales CRM system preferred
• Confirm new and repeat business via lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.
• Maximize revenues to meet/exceed individual revenue goals.
• Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions.
• Serve and assist in coordinating all function details with clients to include, but not limited to space requirements, meeting times, equipment, menus, billing etc.

Communication:

• Exceptional verbal and written communication skills, including electronic communication
• Must be able to speak, read, and write in primary language used in the workplace

Physical:

• 8+ hours per day sitting desk/computer; stand and walk occasionally throughout workday
• Lift, lower, and maneuver up to 10 pounds occasionally
• Manual dexterity and repetitive motions required throughout workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Source: Hospitality Online