Executive Meeting Manager

Hilton Scottsdale Resort and Villas; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Disability & life insurance

HSA available

Employee Assistance Program

401(k) with match

Job summary

Hilton Scottsdale Resort and Villas in Scottsdale, AZ is seeking an Executive Meeting Manager to lead planning and execution of corporate meetings, conferences, and special events. You will serve as the primary client contact, translate requirements into detailed event plans, and collaborate with catering, AV, and operations to deliver flawless experiences.

The role emphasizes strong communication, organization, and a sales mindset to upsell services and maximize revenue while maintaining

Qualifications

• Bachelor's degree in Hospitality, Business, Marketing or related field preferred.
• Strong communication and customer service skills required.
• Experience in hotel sales/meeting management a plus.

Responsibilities

• Serve as the main point of contact for clients booking executive meetings and corporate events.
• Coordinate with catering, housekeeping, front desk, and AV teams to meet client specs.
• Promote and upsell hotel services and meeting packages.
• Ensure timely setup and smooth execution of events from pre- to post-event.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales negotiation

Education

Bachelor's degree in Hospitality/Business/Marketing

Job description

The Executive Meeting Manager is responsible for managing all aspects of corporate and executive meetings, conferences, and special events at the hotel. This includes working closely with clients to plan, organize, and execute seamless meetings, ensuring that all their requirements are met to the highest standard. The ideal candidate is an experienced event professional with exceptional organizational, communication, and customer service skills.

HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE

• Serve as the main point of contact for all clients booking executive meetings and corporate events.
• Collaborate with clients to understand their needs, expectations, and objectives, and provide customized solutions to ensure their success.
• Provide expert advice and guidance on event planning, meeting space options, audio-visual requirements, catering, and logistics.
• Oversee the execution of all corporate meetings and executive events from pre-arrival through post-event follow-up.
• Coordinate with internal departments, including catering, housekeeping, front desk, and audio-visual teams, to ensure all client specifications are met.
• Ensure a timely and efficient setup of meeting rooms, including seating arrangements, technology, and special requests.
• Actively promote and upsell additional hotel services and amenities (e.g., catering options, meeting packages, A/V equipment, etc.).
• Work with the sales team to convert leads into successful bookings, ensuring maximum revenue generation for the hotel.
• Maintain constant communication with clients before, during, and after events to ensure satisfaction and address any last-minute changes or issues.
• Proactively troubleshoot and resolve any concerns related to event logistics, service, or equipment.
• Ensure accurate and timely billing for all meetings and events.
• Prepare and distribute event contracts, ensuring all details and terms are clearly defined.
• Maintain organized records of client communications, event details, and contracts.
• Develop detailed event itineraries and timelines to ensure smooth operations for each meeting or event.
• Coordinate travel arrangements, accommodations, and any off-site activities as needed for clients.
• Gather client feedback to assess the success of events and identify areas for improvement.
• Follow up with clients after events to ensure their satisfaction and encourage repeat business.
• Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

• Strong communication and interpersonal skills.
• Sales-driven with proven negotiation abilities.
• Highly organized and detail-oriented.
• Able to manage multiple projects in a fast-paced environment.

ACADEMIC BACKGROUND

• Bachelor's degree in Hospitality, Business, Marketing, or related field preferred, or equivalent experience in hotel sales/meeting management.
• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• 401(k) with match

Position Requirements

Successful completion of a background check is required prior to employment.

Category Sales and Marketing

Location Hilton Scottsdale Resort and Villas 244

Full-Time/Part-Time Full-Time

Shift Days

CA Pay Range

Number of Openings 1

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.