Executive Medical Director of Market Operations

Accompany Health, Inc.; Michigan; On-site; USD 250,000 - 325,000; Full time

Job summary

Accompany Health invites a visionary clinical leader to guide Market Operations, oversee Market Medical Directors, and drive strategic care model innovations. You will shape high‑quality, cost‑effective care across markets, including home‑based and tech-enabled services, with responsibility for recruiters and clinician coaching.

You will participate in direct patient care up to ~10%, contribute to on‑call coverage, and travel to emerging markets to ensure successful payor partnerships and market

Qualifications

• MD/DO degree with active license and willingness to obtain multi-state licensure
• Board certification in a primary care discipline (Family Medicine, Internal Medicine, or Geriatrics)
• 8+ years of clinical practice with 5+ years in senior clinical leadership roles in VBC
• Proven track record of managing TCOC, HEDIS/STARs, risk-adjustment, and patient satisfaction KPIs
• Demonstrated expertise in dyad operational models, market launches, and clinician coaching/remediation
• Willingness to participate in direct patient care (~10%), rotating on-call, and market travel

Responsibilities

• Design and execute operational systems with Head of Market Operations to deliver high-quality, patient-centered care
• Drive market KPIs, accurate clinical documentation, and cost reduction targets
• Directly manage Market Medical Directors and Clinical Directors/Managers to lead market physicians and APCs
• Lead clinical innovation initiatives, including AI-enabled care models and programming
• Ensure adherence to evidence-based guidelines and Accompany Health policies and culture
• Oversee timely market implementations and clinician hiring tailored to each market/contract
• Represent Accompany Health to advance payor and provider partnerships for growth
• Participate in direct patient care up to 10% and rotating on-call coverage
• Travel to existing markets and support market launches as needed

Skills

Medical leadership

Value-based care

HEDIS/STARs

Dyad operational model

Market launches

AI in care models

People leadership

Education

MD/DO degree

Board Certification (Family/Internal/Geriatrics)

Job description

Accompany Health is on a mission to give patients with complex needs the dignified, high-quality care they deserve but rarely receive. A primary, behavioral, and social care provider, Accompany Health walks alongside patients for their entire care journey, offering at-home and virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is powered by remarkable care teams, elegant technology, and a commitment to evidence-based practice.

We build long‑term relationships with our patients so they know, without question, that our team is here for them day or night, year after year. We focus on the health outcomes most important to our patients to make it clear that they lead the way.

To achieve our mission, we collaborate with community‑based organizations, local providers, and health plans. Led by our empathetic care teams, guided by proven care models, and powered by our own technology, we deliver a level of service that our communities rightfully deserve but rarely receive.

While our headquarters is in Bethesda, MD, our teams are distributed across the country. If you’re eager to make a tangible difference in people’s lives, to help correct long‑standing disparities in health care, join us.

About The Role

Responsibilities Will Include

Operational & Clinical Performance Management:

• In dyad partnership with the Head of Market Operations, design and execute operational systems to deliver excellent, compassionate, patient-centered clinical care
• Accountability includes driving key market KPIs, accurate clinical documentation, total cost of care reduction, 4+ STARs on HEDIS measures, and strong patient engagement and experience

Clinical People Leadership & Talent Development

• Directly manage Market Medical Directors and Clinical Directors/Managers to lead market‑based physicians and APCs. Support and coach clinical leadership on managing care pod panels, refine ongoing competencies, establish coaching/remediation plans, and partner with the People Team to build clear career growth pathways

Strategic Leader For Clinical Innovation

• Act as a key clinical leader for strategic clinical innovation, including technology and AI enablement, in order to design and implement care model innovations and programming targeted at reducing avoidable medical expense, improving quality and preventative care, ensuring appropriate diagnosis, and driving strong patient engagement and experience

Quality, Safety, And Culture

• Ensure adherence to evidence-based clinical guidelines, Accompany Health standards, clinical policies, safety protocols, and company procedures while actively upholding company cultural values and norms

Market Implementation & Expansion

• Partner with Market Operations to lead timely and successful new payor/market implementations
• Oversee clinician hiring, recruiting, and adaptation of operational systems tailored to specific market and contract requirements

Growth And Payor Relationships

• Represent Accompany Health externally to advance partnerships with payors, health systems, and provider groups in order to drive success of market implementation and future growth

Direct Clinical Care & On-Call Coverage

• Dedicate up to ~10% of time to direct clinical care (virtual urgent care, in-person urgent care, or overflow care)
• Participate in rotating on-call schedules and clinician supervision coverage as needed

Travel

• Travel will be variable around monthly to existing markets and/or offsite although may increase as needed to support market / payor launches

What Makes You a Fit For The Team

• Mission Driven: Passionate about caring for complex, historically underserved patients with co‑occurring chronic and behavioral health conditions in an integrated, multi‑disciplinary model anchored in home‑based and tech‑enabled virtual care
• People Leader: Excellent communicator; able to clearly articulate, motivate, and lead multidisciplinary teams towards common goals
  • Loves coaching and mentoring clinicians and non‑clinicians in their skill development and career growth
  • Exceptional at change management and organizational transformation
• Team Player and Collaborator: Willing to roll up sleeves and effectively work across multiple functions and team members
• Creative and Efficient Problem-Solver: Thrives in fast-paced environments requiring out-of-the-box problem-solving and flexibility in approach, as well as ability to multitask and prioritize across competing goals
• Enthusiastic Innovator: Excited about being a part of the leading edge of fast-paced innovation in care delivery models for vulnerable populations in AI, virtual and tech-enabled models

Required

Desired skills and experience:

• M.D. or D.O. degree from an accredited medical school with active, unencumbered medical licensure (and willingness to obtain multi‑state licensure)
• Board Certification in a primary care discipline (Family Medicine, Internal Medicine, Geriatrics) or related specialty
• 8+ years of clinical practice experience, with 5+ years in senior clinical leadership roles overseeing physicians, APCs, and clinical managers within value-based care (VBC) organizations
• Proven track record of managing total cost of care (TCOC), HEDIS/STARs performance, risk-adjustment documentation, and patient satisfaction KPIs
• Demonstrated expertise in managing dyad operational models, market launches, clinician coaching/performance remediation, and multidisciplinary care pod management
• Active willingness to participate in direct patient care (~10%), rotating call schedules, and required market travel

Preferred

• Experience and fluency in using AI tools in daily practice as well as AI enablement of workforce
• Experience working within high-growth, venture-backed/Series B healthcare startups or innovative home-based primary care models
• Deep familiarity with Medicare Advantage, Medicaid managed care, and Dual-Eligible (D-SNP) populations
• Experience partnering closely with Product, Tech, and Strategic Ops teams to iterate and scale tech-enabled clinical care models

Salary ranges are based on role, level, and location, and reflect the minimum to maximum target for new hire pay in each position. Depending on the role, you may also be eligible for bonus, equity, and benefits. Where you fall within the range depends on factors such as your location, skills, experience, and relevant education or training. Our talent team is happy to share more details on the specific range for your location during the hiring process.

Pay Transparency

$250,000 - $325,000 USD