Executive Loan Officer

Rocket; Texas; Remote; USD 90,000 - 130,000; Full time

Job summary

Rocket is seeking an Executive Loan Officer for a full-time remote role. You will guide clients through the mortgage process from inquiry to closing, assess needs, explain loan options, and manage origination activities while ensuring compliance.

Day-to-day you will review financial information, coordinate with underwriting, prepare and submit applications, and keep clients updated with a high-quality experience. Remote, independent work with performance goals and regulatory adherence.

Qualifications

• Experience as a Loan Officer with a strong understanding of loan origination processes.
• Solid foundation in Finance, including analyzing income, assets, credit, and debt-to-income ratios.
• Knowledge of Underwriting principles and ability to work with underwriting teams.
• Strong Customer Service skills with clear communication and client trust.
• Familiarity with mortgage products, regulations, and industry best practices.
• Proficiency with digital tools and mortgage origination systems.
• Ability to work independently in a remote environment while meeting performance goals.
• NMLS licensing as required; registration preferred.
• Prior experience in mortgage lending or financial services is beneficial.

Responsibilities

• Guide clients through the mortgage process from inquiry to closing.
• Assess client needs and explain loan options; manage loan origination activities.
• Review financial information and coordinate with underwriting teams.
• Prepare and submit loan applications; provide updates and support to clients.
• Maintain accurate records and meet performance/quality metrics.
• Collaborate with cross-functional teams to deliver a great client experience.

Skills

Loan origination

Customer service

Communication

Independent remote work

Regulatory compliance

Education

NMLS licensing (preferred)

Tools

Mortgage origination systems

Digital tools

Job description

Company Description

Rocket is a leading provider of mortgage services through Rocket Mortgage, LLC, helping clients “Own the Dream” of homeownership. The company operates under NMLS #3030 and is listed on NMLSConsumerAccess.org, reflecting its commitment to regulatory transparency and compliance. Rocket focuses on simplifying the mortgage process and delivering a streamlined, digital-first experience. Team members contribute to making home financing more accessible, efficient, and understandable for clients across the country.

Role Description

The Executive Loan Officer role is a full-time remote position responsible for guiding clients through the mortgage process from initial inquiry to closing. The Executive Loan Officer will assess client needs, explain loan options, and manage loan origination activities while ensuring compliance with internal policies and external regulations. Day-to-day responsibilities include reviewing financial information, coordinating with underwriting teams, preparing and submitting loan applications, and following up with clients to provide updates and support. The role also involves maintaining accurate records, meeting performance and quality metrics, and collaborating with cross-functional teams to deliver an excellent client experience.

Qualifications

• Experience as a Loan Officer with a strong understanding of loan origination processes.
• Solid foundation in Finance, including analyzing income, assets, credit, and debt-to-income ratios.
• Knowledge of Underwriting principles and the ability to work effectively with underwriting teams.
• Strong Customer Service skills with the ability to communicate clearly, build trust, and manage client expectations.
• Familiarity with mortgage products, regulations, and industry best practices.
• Proficiency with digital tools and mortgage origination systems.
• Ability to work independently in a remote environment while meeting performance goals.
• Relevant licensing as required by state and federal regulations; NMLS registration preferred.
• Prior experience in mortgage lending or financial services is highly beneficial.