Executive Leader, Quality & Risk Management

Waterfall Community Health Center; Bend (OR); On-site; USD 150,000 - 210,000; Full time

Job summary

Waterfall Community Health Center seeks a Chief of Quality and Risk Management Officer (CQRMO) to provide executive leadership for quality improvement, quality assurance, patient safety, and risk management programs. The role partners with clinical and operational leaders to strengthen care quality and safety, drive performance improvement, and ensure FTCA and HRSA readiness.

The CQRMO will oversee quarterly assessments, develop improvement actions, and report findings to the Board and CEO.

Qualifications

• Master’s degree in nursing, public health, health care administration, business administration, or related field preferred.
• Current RN license strongly preferred; other clinical backgrounds may be considered.
• Minimum of five years of progressive experience in health care quality, patient safety, risk management, or related functions.

Responsibilities

• Provide executive oversight of organization-wide QI/QA program and annual QI/QA Plan.
• Monitor quality, patient outcomes, experience, and performance indicators.
• Oversee incident/event reporting, investigations, and corrective actions.
• Lead or coordinate root cause analyses and structured event reviews.
• Maintain and update the organization’s Risk Management Plan and policies.
• Coordinate reporting to CEO, executive leadership, and Board.

Skills

Leadership

Quality improvement

Patient safety

Risk management

Data analytics

Communication

Education

Master’s degree (nursing/health admin/public health)

Job description

Waterfall Community Health Center seeks a Chief of Quality and Risk Management Officer (CQRMO) to provide executive leadership for quality improvement, quality assurance, patient safety, and risk management programs. The role partners with clinical and operational leaders to strengthen care quality and safety, drive performance improvement, and ensure FTCA and HRSA readiness.

The CQRMO will oversee quarterly assessments, develop improvement actions, and report findings to the Board and CEO.