Executive Lead, Complex Casualty Claims

American International Group; South Carolina; Hybrid; USD 180,000 - 320,000; Full time

Benefits offered by this job

Health insurance

Total Rewards

Job summary

American International Group, Inc. (AIG) is seeking a Managing Director, Complex Claims to lead a nationwide team handling complex casualty claims. The role focuses on strategic leadership, technical excellence, and driving operational performance across the Complex Claims Directors.

The candidate will advance coverage analysis, litigation strategy, and claims practices while fostering a culture of innovation and continuous improvement in a high-stakes environment.

Qualifications

• Leadership experience managing complex casualty claims is a plus.
• Deep expertise in casualty claims handling, coverage analysis, and litigation management.
• Proven ability to manage competing priorities in a fast-paced environment.
• Exceptional executive presence and communication skills.
• Strong analytical and decision-making abilities.

Responsibilities

• Strategic Leadership: Partner with senior claims leadership to define vision for complex casualty claims and drive consistency and efficiency.
• Talent Development & Leadership: Coach Complex Claims Directors and identify future leaders.
• Technical Excellence: Provide guidance on complex claims, coverage, and litigation strategies.
• Quality & Performance Management: Use analytics to improve claim quality and outcomes.
• Litigation & Vendor Management: Direct litigation strategy and cost control with counsel and vendors.
• Transformation & Innovation: Lead technology and analytics initiatives to improve performance.

Skills

Strategic leadership

Complex casualty claims

Litigation management

Data-driven performance

Executive presence

People development

Job description

American International Group, Inc. (AIG) is seeking a Managing Director, Complex Claims to lead a nationwide team handling complex casualty claims. The role focuses on strategic leadership, technical excellence, and driving operational performance across the Complex Claims Directors.

The candidate will advance coverage analysis, litigation strategy, and claims practices while fostering a culture of innovation and continuous improvement in a high-stakes environment.