Executive IT Support Lead - AI-Driven & On-Site
Electronic Arts
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Benefits offered by this job
Job summary
Electronic Arts seeks an experienced technical partner in Redwood City, California. You will enhance executive support through automation and AI, focusing on innovative IT solutions. This role requires a deep service mindset and strong technical skills, bridging service and engineering excellence.
Key responsibilities include engineering automated solutions, troubleshooting high-touch environments, and collaborating across teams for seamless technology experiences. A bachelor's degree in Computer Science and 5+ years of IT support is needed. Enjoy a comprehensive benefits package, including paid time off and health insurance, while driving innovation at EA.
Qualifications
- 5+ years of experience providing IT support for executives or VIP environments.
- Experience engineering automated solutions with Python or PowerShell.
- Experience deploying AI solutions and integrating RESTful APIs.
Responsibilities
- Engineer automated solutions using Python or PowerShell.
- Deliver responsive IT support for executives and troubleshoot devices.
- Collaborate across global teams to troubleshoot technical challenges.
Skills
Education
Tools
Job description
Electronic Arts seeks an experienced technical partner in Redwood City, California. You will enhance executive support through automation and AI, focusing on innovative IT solutions. This role requires a deep service mindset and strong technical skills, bridging service and engineering excellence.
Key responsibilities include engineering automated solutions, troubleshooting high-touch environments, and collaborating across teams for seamless technology experiences. A bachelor's degree in Computer Science and 5+ years of IT support is needed. Enjoy a comprehensive benefits package, including paid time off and health insurance, while driving innovation at EA.
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