Executive Housekeeping Supervisor

Hilton Garden Inn Charlotte/Mooresville, NC; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Immediate Pay- earned wage access!

Vacation time

Sick time

Holiday pay

Bonus opportunities

Brand-specific employee discounts

Long term/short term disability

Life insurance

Job summary

Kana Hotel Group in Knoxville is seeking a Housekeeping Supervisor to assist the Executive Housekeeper in supervising housekeeping and laundry staff, training and disciplinary actions, and ensuring high quality service across rooms and public areas.

You will assign daily tasks, monitor room cleanliness, manage supplies, and report status to front office while upholding brand standards and audits. The role requires leadership, strong communication, and flexibility with shifts.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years supervisory experience.

Responsibilities

• Assist the Executive Housekeeper to supervise housekeeping and laundry staff: recommend hiring, recommend terminations, performing disciplinary action, training and development
• Assign daily boards to housekeeping team members
• Evaluate equipment including vacuums, washers and dryers, carts, etc. and work with other managers if equipment needs repairs or replacement
• Maintain room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. Checks V/R rooms to make sure they are vacant, clean and ready. Checks storage area to see if there are enough housekeeping supplies
• Compile and report accurate status of guest rooms to front office
• Assist with overseeing all housekeeping duties
• Conduct inventories of linen, supplies and equipment. Order and receive supplies to maintain adequate inventory levels
• Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
• Ensuring satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
• Other duties as assigned

Skills

Communication skills

Education

High school diploma or GED

Minimum 2 years supervisory experience

Job description

Kana Hotel Group in Knoxville is seeking a Housekeeping Supervisor to assist the Executive Housekeeper in supervising housekeeping and laundry staff, training and disciplinary actions, and ensuring high quality service across rooms and public areas.

You will assign daily tasks, monitor room cleanliness, manage supplies, and report status to front office while upholding brand standards and audits. The role requires leadership, strong communication, and flexibility with shifts.