Executive Housekeeping Manager – River Cruise Ship

Uniworld - GRC Global River Cruises; United States; On-site; USD 31,000 - 40,000; Full time

Job summary

Uniworld GRC Global River Cruises is seeking a proactive housekeeping professional to lead guest room cleaning, public areas, and daily laundry duties aboard our ships. You will manage supplies, train crew, and ensure compliance with HACCP standards while delivering warm, attentive service.

This role requires strong English communication, hands-on leadership, and the ability to work to daily itineraries. You will coordinate with hotel operations, supervise staff, and contribute to guest

Qualifications

• Strong leadership and team management abilities.
• Excellent organizational and time-management skills.
• Proficient in spoken and written English.

Responsibilities

• Welcome guests on embarkation day and escort them to their staterooms.
• Provide friendly, efficient, and professional service across all areas onboard.
• Host and socialize with guests, handling special requests and reporting complaints to the Hotel Manager.
• Ensure daily cleaning, setup, and service of staterooms following Uniworld and HACCP standards.
• Maintain ship wide cleanliness, including flower arrangements and stateroom amenities.
• Apply the “up serve” approach to enhance guest experience and support onboard revenue targets.
• Organize and supervise cleaning of public areas and daily laundry duties for guests and crew.
• Store and maintain housekeeping supplies and equipment; assist with inventories.
• Train other departments on cleaning procedures when needed.

Skills

Leadership

Team management

Organizational skills

English proficiency

Job description

Uniworld GRC Global River Cruises is seeking a proactive housekeeping professional to lead guest room cleaning, public areas, and daily laundry duties aboard our ships. You will manage supplies, train crew, and ensure compliance with HACCP standards while delivering warm, attentive service.

This role requires strong English communication, hands-on leadership, and the ability to work to daily itineraries. You will coordinate with hotel operations, supervise staff, and contribute to guest