Executive Housekeeping Manager

Hyatt Hotels Corporation; Park City (UT); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Free room nights

Medical and dental insurance

401K with company match

Free employee meals

Generous paid time off

Employee stock purchase plan

Ski pass

Training and development

Job summary

Hyatt is seeking an Executive Housekeeping Manager for the Grand Hyatt Deer Valley in Park City. You will lead the housekeeping operation, oversee staff training, scheduling, and inter-department communications to ensure guest satisfaction and brand standards.

This role requires strong leadership, attention to detail, and experience managing multilingual staff. A hospitality degree is preferred, with proven ability to drive service excellence and cost efficiency in a luxury property.

Qualifications

• 4+ years of progressive hotel Rooms Management experience
• Experience with hotel pre-opening projects preferred
• Strong leadership and mentoring of multilingual staff
• Excellent written and verbal English communication skills

Responsibilities

• Oversee housekeeping operations across the property
• Develop and manage budget, labor cost plans and objectives
• Maintain safety and compliance with OSHA and ADA policies
• Coordinate with other departments and vendors for seamless service
• Inspect rooms daily and ensure high cleanliness standards

Skills

Hotel Rooms Management

Staff Leadership

Customer Service

English Communication

Operations Management

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Excel

Job description

Close Inclusive Collection Job Postings Notification

Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest “ski beaches” in the world.

The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Executive Housekeeping Manager is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

Duties include:

Responsible for short and long term planning and the management of the hotel’s Housekeeping operations

Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

Solid understanding of housekeeping and laundry supplies and pars

Teach employees importance of, and how to greet guests and courteously solve guest requests

See that inspection program is consistently maintained

Assure all safety and security policies and procedures are followed

Work closely with all other Departments

Inspect some rooms daily

Experience purchasing linens and housekeeping supplies

Current on latest housekeeping and laundry technology

Work closely with vendors to assure proper pricing, delivery, and maintenance

Experience teaching, supervising, and mentoring multilingual and multicultural staff

Ensure OSHA and ADA policies are adhered to

Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful

Coach and counsel employees to reflect Hyatt service standards and procedures

Why Work at Hyatt?

• Free room Nights, Discounted and friends & Family room rates*
• Medical, Dental and vision insurance with only 30-day waiting period*!
• 401K with company Match*
• Free employee meal during shift
• Generous paid time off*
• Employee stock purchase plan*
• Ski Pass*
• Excellent training, professional development and more

*Applicable for FT Year Around Positions

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

• 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
• With opening hotels, previous hotel pre-opening experience preferred
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills

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