Executive Housekeeping Manager

Grand Hyatt; Park City (UT); Presencial; USD 85 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free room nights

Medical insurance

401K with company match

Free employee meals

Generous paid time off

Tuition reimbursement

Employee stock purchase plan

Ski pass

Resumo da oferta

The Grand Hyatt Deer Valley Hotel, located in the Deer Valley ski resort, seeks an Executive Housekeeping Manager to lead all housekeeping operations and uphold the highest cleanliness standards for luxury accommodations. The role requires strong leadership, staff training, and effective collaboration with department heads and vendors.

You will manage staffing, scheduling, and safety compliance, while focusing on guest satisfaction and operational efficiency.

Qualificações

• 4+ years of progressive hotel Rooms Management experience (typically with Hyatt).
• Opening hotels experience preferred.
• Service oriented style with professional presentation skills.
• Clear concise written and verbal English communication.

Responsabilidades

• Responsible for short and long term planning and the management of the hotel’s Housekeeping operations.
• Develop and manage the budget and labor cost plans within approved targets.
• Ensure safety and security policies are followed and compliance maintained.
• Coordinate with other departments to ensure guest satisfaction and smooth operations.
• Inspect rooms and facilities daily to maintain high standards.

Conhecimentos

Rooms management leadership

Customer service orientation

Operational planning

English communication

Formação académica

Hotel/Hospitality degree (asset)

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Summary

The

Organization- Grand Hyatt Deer Valley

Summary

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest “ski beaches” in the world. The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Executive Housekeeping Manager

The Executive Housekeeping Manager is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

Duties

• Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
• Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
• Solid understanding of housekeeping and laundry supplies and pars
• Teach employees importance of, and how to greet guests and courteously solve guest requests
• See that inspection program is consistently maintained
• Assure all safety and security policies and procedures are followed
• Work closely with all other Departments
• Inspect some rooms daily
• Experience purchasing linens and housekeeping supplies
• Current on latest housekeeping and laundry technology
• Work closely with vendors to assure proper pricing, delivery, and maintenance
• Experience teaching, supervising, and mentoring multilingual and multicultural staff
• Ensure OSHA and ADA policies are adhered to
• Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
• Insures proper staffing levels for customer service goals
• Coach and counsel employees to reflect Hyatt service standards and procedures

Why Work at Hyatt?

• Free room Nights, Discounted and friends & Family room rates*
• Medical, Dental and vision insurance with only 30-day waiting period*!
• 401K with company Match*
• Free employee meal during shift
• Generous paid time off*
• Tuition reimbursement*
• Employee stock purchase plan*
• Ski Pass*
• Excellent training, professional development and more
• Applicable for FT Year Around Positions

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
• With opening hotels, previous hotel pre-opening experience preferred
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills