Executive Housekeeping Manager

Highgate; New York (NY); On-site; USD 52,000 - 78,000; Full time

Job summary

Highgate Hotels is seeking a Housekeeping Manager to oversee operations across the housekeeping department, ensuring attentive and courteous service while controlling expenses and maintaining safety standards.

The role requires supervisory experience, strong communication, and the ability to manage large teams and complex rooms-turns, with daily inspections and adherence to SOPs. Long hours and shift flexibility are common expectations.

Qualifications

• Minimum 2 years progressive hotel experience or related field.
• Supervisory experience required; proficient in Windows and MS Office.
• Long hours may be required; ability to multitask effectively.

Responsibilities

• Ensure attentive, friendly, efficient housekeeping service for guests.
• Lead, coach and discipline housekeeping staff per SOPs.
• Inspect rooms and public areas daily to Highgate standards.
• Balance work orders, payroll, scheduling and inventory with finance.

Skills

Supervisory experience

Windows proficiency

Communication

Multitasking

Education

4-year college degree

2-year degree + experience

Job description

Highgate Hotels is seeking a Housekeeping Manager to oversee operations across the housekeeping department, ensuring attentive and courteous service while controlling expenses and maintaining safety standards.

The role requires supervisory experience, strong communication, and the ability to manage large teams and complex rooms-turns, with daily inspections and adherence to SOPs. Long hours and shift flexibility are common expectations.