Executive Housekeeping Manager

Blue-Chip-Casino,-Hotel-; Michigan City (IN); On-site; USD 60,000 - 105,000; Full time

Job summary

Boyd Gaming Corporation seeks a qualified hotel housekeeping manager to oversee daily operations of housekeeping and custodial departments. The role ensures public areas and guest rooms meet company standards and requires staff management, scheduling, and training to maintain service quality.

The ideal candidate has at least 3 years in hotel housekeeping, knowledge of current cleaning techniques, OSHA safety, and proficiency with LMS and Microsoft Office.

Qualifications

• Must be at least 21 years of age.
• High school diploma or equivalent required.
• Three (3) years of experience in hotel housekeeping operations preferred.
• Knowledge of latest cleaning techniques, chemicals, equipment, OSHA and safety programs.
• Must be computer literate and able to use LMS and MS Office.
• Excellent organizational, communication, and customer relations skills.
• Must obtain/maintain any required certifications and/or licenses per local gaming regulations.

Responsibilities

• Oversee daily operations of hotel housekeeping and custodial departments.
• Ensure cleanliness of public areas and guest rooms per standards.
• Manage staff, schedules, and training to follow procedures.
• Prepare and analyze reports; adjust operations as needed.
• Resolve guest and employee issues and requests.
• Establish guidelines, rules, and training programs.
• Handle all personnel matters: hiring, interviewing, coaching, and disciplining.

Skills

Hotel housekeeping ops

LMS proficiency

MS Office (Word, Excel)

Education

High school diploma or equivalent

Tools

LMS system

Microsoft Word

Microsoft Excel

Job description

• Compensation: USD 60000 - USD 105000 - yearly

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for the daily operations of the hotel housekeeping and custodial departments. Ensure that the cleanliness of all public areas and guest rooms are maintained in accordance with company and/or departmental standards. Manage staff and ensure practices and procedures are consistently followed.

• Handle all personnel-related matters including but not limited to interviewing, hiring, training, scheduling, coaching, counseling, and discharging.
• Monitor daily operations to ensure facilities are cleaned and maintained in accordance with company and/or departmental standards.
• Manage staff, equipment, and supply levels in alignment with business and budgetary objectives and needs.
• Prepare and analyze reports relative to the operations of the department. Make operational adjustments as appropriate.
• Resolve guest and employee issues and requests.
• Establish department guidelines, rules, regulations, and training programs.
• Other duties as assigned by management.

Qualifications

• Must be at least 21 years of age.
• High school diploma or equivalent required.
• Three (3) years of experience in hotel housekeeping operations preferred.
• Must be knowledgeable in the latest cleaning techniques, associated chemicals and equipment, and OSHA and safety programs.
• Must be computer literate and able to effectively utilize the company’s LMS system as well as Microsoft Office applications such as Word and Excel.
• Must have excellent organizational, communication, and customer relations skills.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.