Executive Housekeeping Manager

Blue Chip Casino Hotel Spa; Michigan City (IN); On-site; USD 54,000 - 66,000; Full time

Job summary

Blue Chip Casino Hotel Spa in Michigan City, IN, seeks a hands-on leader to run the daily operations of the hotel housekeeping and custodial departments. You will ensure cleanliness of public areas and guest rooms, manage staff, and uphold standards in line with company policies.

The role requires 3+ years in hotel housekeeping, strong knowledge of cleaning techniques and safety, and proficiency with LMS and Microsoft Office. Equal opportunity employer; salary listed at $60,000 per year.

Qualifications

• High school diploma or equivalent.
• 3 years of experience in hotel housekeeping operations.
• Knowledge of latest cleaning techniques, chemicals and equipment; OSHA and safety programs.
• Must be computer literate and able to use the company’s LMS system and Microsoft Office applications.
• Ability to obtain/maintain certifications and licenses as required by local gaming regulations.
• Must be at least 21 years of age.

Responsibilities

• Oversee daily operations of housekeeping and custodial departments to meet standards.
• Interview, hire, train, schedule, coach, counsel, and discharge staff.
• Monitor operations; ensure facilities are cleaned and maintained per standards.
• Manage staff, equipment, and supplies aligned with budget and needs.
• Prepare and analyze departmental reports; adjust as needed.
• Resolve guest and employee issues and requests.
• Establish department guidelines, rules, and training programs.
• Perform other duties as assigned.

Skills

People management

Cleaning protocols

Safety compliance

LMS

Microsoft Office

Education

High school diploma

Tools

LMS system

Microsoft Office

Job description

Job Description Responsible for the daily operations of the hotel housekeeping and custodial departments. Ensure that the cleanliness of all public areas and guest rooms are maintained in accordance with company and/or departmental standards. Manage staff and ensure practices and procedures are consistently followed.

• Handle all personnel-related matters including but not limited to interviewing, hiring, training, scheduling, coaching, counseling, and discharging.
• Monitor daily operations to ensure facilities are cleaned and maintained in accordance with company and/or departmental standards.
• Manage staff, equipment, and supply levels in alignment with business and budgetary objectives and needs.
• Prepare and analyze reports relative to the operations of the department. Make operational adjustments as appropriate.
• Resolve guest and employee issues and requests.
• Establish department guidelines, rules, regulations, and training programs.
• Other duties as assigned by management.

Qualifications:

Qualifications

• Must be at least 21 years of age.
• High school diploma or equivalent required.
• Three (3) years of experience in hotel housekeeping operations preferred.
• Must be knowledgeable in the latest cleaning techniques, associated chemicals and equipment, and OSHA and safety programs.
• Must be computer literate and able to effectively utilize the company’s LMS system as well as Microsoft Office applications such as Word and Excel. Must have excellent organizational, communication, and customer relations skills.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Compensation:

$60,000-$60,000 per year