Executive Housekeeping Leader

Hyatt Regency Cincinnati; Cincinnati (OH); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical Coverage (Multiple Tiers)

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Hyatt Regency Cincinnati is seeking an Executive Housekeeper to lead the housekeeping department and uphold the highest cleanliness and guest service standards at our downtown Cincinnati property. You will oversee operations, budgets, inspections, and staff development to ensure exceptional experiences for every guest.

The ideal candidate has a hospitality background, 2+ years of housekeeping leadership, strong communication, and proficiency with MS Office and hotel management software.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 2+ years of housekeeping management experience.
• Knowledge of housekeeping and laundry operations.
• Exceptional communication and interpersonal skills; bilingual in English/Spanish preferred.
• Strong leadership and team management skills.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Proficient in Microsoft Office Suite and hotel management software.
• Knowledge of inventories, scheduling, and productivity.

Responsibilities

• Lead and manage the housekeeping team to maintain the highest standards of cleanliness and presentation.
• Develop and implement housekeeping policies, procedures, and quality standards.
• Monitor and control housekeeping budgets and expenses.
• Conduct regular inspections to ensure adherence to cleanliness and quality standards.
• Train, motivate, and mentor the housekeeping team to deliver exceptional service.
• Collaborate with other departments to meet guest expectations and address any issues.
• Maintain inventory of cleaning supplies and equipment.
• Uphold safety and sanitation standards, ensuring a healthy work environment.

Skills

Leadership

Team management

Communication

Bilingual English/Spanish

Education

Bachelor’s degree in Hospitality or related field

Tools

Microsoft Office Suite

Hotel management software

Job description

Hyatt Regency Cincinnati is seeking an Executive Housekeeper to lead the housekeeping department and uphold the highest cleanliness and guest service standards at our downtown Cincinnati property. You will oversee operations, budgets, inspections, and staff development to ensure exceptional experiences for every guest.

The ideal candidate has a hospitality background, 2+ years of housekeeping leadership, strong communication, and proficiency with MS Office and hotel management software.