Executive Housekeeper - Lead Operations & Guest Experience

Hyatt Hotels Corporation; Tucson (AZ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

iAm Days

Tuition reimbursement

Health benefits

Free Hyatt hotel nights

Retirement plan

Job summary

Hyatt Regency Lake Washington at Seattle is seeking an Executive Housekeeper to oversee all housekeeping and laundry operations, drive staff development, and maintain the highest standards of cleanliness and service for an upscale resort environment.

The role requires strong leadership, financial acumen, and a proven ability to deliver exceptional guest experiences while coordinating with multiple departments to ensure smooth daily operations.

Qualifications

• Excellent verbal and written communication skills.
• Ability to manage and motivate a large housekeeping team.
• Understanding of budgets, revenue, and labor impacts.
• Strong organizational and multi-tasking abilities.

Responsibilities

• Oversee all housekeeping and laundry operations.
• Develop and manage budget, marketing plans and objectives.
• Direct and supervise staff development, training, coaching, and performance reviews.
• Ensure guest satisfaction through quality control and service standards.
• Maintain resort safety and high standards of cleanliness and presentation.
• Collaborate with other departments for seamless operations.

Skills

Leadership skills

Customer service orientation

Financial awareness

Time management

Team development

Adaptability

Windows proficiency

Education

Hotel/Hospitality degree

Tools

Windows

Job description

Hyatt Regency Lake Washington at Seattle is seeking an Executive Housekeeper to oversee all housekeeping and laundry operations, drive staff development, and maintain the highest standards of cleanliness and service for an upscale resort environment.

The role requires strong leadership, financial acumen, and a proven ability to deliver exceptional guest experiences while coordinating with multiple departments to ensure smooth daily operations.