Executive Housekeeper: Lead Cleanliness & Guest Experience

Hyatt Regency Cincinnati; Cincinnati (OH); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid Time Off

401K match

Medical coverage

Job summary

Hyatt Regency Cincinnati is seeking an Executive Housekeeper to lead our housekeeping department, ensuring impeccable cleanliness and guest satisfaction in a downtown hotel setting. You will oversee daily operations, train staff, and uphold safety standards while driving service excellence.

The ideal candidate has a hospitality background, 2+ years in housekeeping management, strong leadership, and bilingual English/Spanish.

Qualifications

• Bachelor’s degree in Hospitality or related field preferred or equivalent experience.
• 2+ years of housekeeping management experience, preferably in a hotel or resort setting.
• Knowledge of housekeeping and laundry operations; strong communication skills.

Responsibilities

• Lead and manage the housekeeping team to maintain the highest standards of cleanliness and presentation.
• Develop and implement housekeeping policies, procedures, and quality standards.
• Monitor and control housekeeping budgets and expenses.
• Conduct regular inspections to ensure adherence to cleanliness and quality standards.
• Train, motivate, and mentor the housekeeping team to deliver exceptional service.
• Collaborate with other departments to meet guest expectations and address any issues.
• Maintain inventory of cleaning supplies and equipment.
• Uphold safety and sanitation standards, ensuring a healthy work environment.

Skills

Leadership

Communication

Bilingual English/Spanish

Team management

Microsoft Office

Hotel management software

Scheduling

Inventory control

Education

Bachelor’s degree in Hospitality or related field

Tools

Hotel management software

Inventory management systems

Microsoft Office Suite

Job description

Hyatt Regency Cincinnati is seeking an Executive Housekeeper to lead our housekeeping department, ensuring impeccable cleanliness and guest satisfaction in a downtown hotel setting. You will oversee daily operations, train staff, and uphold safety standards while driving service excellence.

The ideal candidate has a hospitality background, 2+ years in housekeeping management, strong leadership, and bilingual English/Spanish.