Executive Housekeeper II

Drury Hotels Company; Charlotte (NC); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Work-life balance

Career growth

Health benefits

Retirement plan

Award-winning

Incentives

Job summary

Drury Hotels Company in Charlotte is seeking a Housekeeping Manager to oversee housekeeping and laundry operations, ensuring high guest room cleanliness and swift service. You will lead the team, maintain quality, and uphold Drury's standards throughout guest areas and public spaces.

The role emphasizes guest satisfaction, staff development, and adherence to cleaning protocols; some travel may be required. We offer competitive benefits and a supportive work environment with opportunities for

Qualifications

• Experience leading housekeeping teams preferred.
• Knowledge of cleaning chemicals and equipment.
• Ability to communicate in English.

Responsibilities

• Oversee cleaning of guest rooms, laundry, public areas.
• Coordinate staff shifts and training.
• Maintain inventory and sanitation procedures.

Job description

Property Location:

6920 Northlake Mall Drive - Charlotte, North Carolina 28216

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Work-life-balance– Flexible scheduling, paid time off, hotel discounts and free room nights

• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

• Retirement - Company-matched 401(k)

• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

• Incentives - Quarterly bonuses (we succeed together!) based on hotel results

• Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance

Basic Function

Under general direction, manages and coordinates all aspects of the housekeeping and laundry services of the hotel. Ensures exceptional +1 Service
levels through guest and team member satisfaction. Ensures high levels of quality are maintained in all areas including but not limited to guest rooms,
laundry, public areas, meeting space, department storage areas, and work areas. Maintains a high standard of integrity, service, and hospitality at all
times with team members, customer and co-workers.

General Knowledge, Skill and Ability

Requires a thorough knowledge of methods of cleaning guest rooms and operation of laundry services. Requires knowledge of the proper use and
storage of cleaning chemicals. Requires general knowledge of such equipment as vacuums, commercial washers and dryers. Requires ability to lead the
Housekeeping team to successfully achieve quality, cleanliness, and Drury standards to exceed the company quality expectations. Requires the ability to
clearly communicate in English, both orally and in writing. Requires some travel.