Executive Housekeeper & Guest Comfort Leader

Makeready; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

accommodating PTO/PTO exchange

medical/dental/vision benefits

maternity/paternity leave

pet insurance

401k with company match

student loan repayment program

ancillary benefits

Job summary

The Greenleigh River Oaks, part of the Makeready collection, seeks an Executive Housekeeper to lead and elevate our housekeeping program in Houston. You will shape a culture of pride, oversee daily operations, and ensure impeccable cleanliness across guest rooms and public spaces.

Join a team that values exceptional guest experiences, strong leadership, and adherence to safety and quality standards in a bustling hotel environment.

Qualifications

• Prior Housekeeping experience strongly preferred.
• Prior team leadership experience highly preferred.
• Thorough understanding of hotel operations and industry standards.
• Excellent communication skills — professional, personable, and approachable.
• Exceptional attention to detail with strong organizational skills.
• Ability to stand and walk for extended periods of time.
• Comfortable using cleaning chemicals and equipment safely.
• Ability to lift up to 50 pounds.

Responsibilities

• Lead, motivate, and develop Housekeeping team members, cultivating a culture of pride and accountability.
• Ensure proper onboarding, training, and ongoing development of all team members.
• Plan, organize, and monitor daily operations of the Housekeeping department.
• Uphold the highest standards of cleanliness, sanitation, safety, and professional conduct.
• Provide clear direction and consistent expectations to set the team up for success.
• Maintain open communication that fosters fairness, consistency, and accountability.
• Review staffing levels to support guest comfort, operational demands, and productivity goals.
• Utilize the PMS to generate daily room assignments and manage workflow efficiently.
• Partner with other department leaders to anticipate special requests, events, and occupancy patterns.
• Complete regular inventories to ensure appropriate supply levels and cost control.
• Maintain a robust inspection program for guest rooms, corridors, and public spaces.
• Oversee departmental budgets and inventory controls.

Skills

Housekeeping leadership

Hotel operations knowledge

Attention to detail

Communication skills

Physical stamina

Safety compliance

Team development

Budget awareness

Job description

The Greenleigh River Oaks, part of the Makeready collection, seeks an Executive Housekeeper to lead and elevate our housekeeping program in Houston. You will shape a culture of pride, oversee daily operations, and ensure impeccable cleanliness across guest rooms and public spaces.

Join a team that values exceptional guest experiences, strong leadership, and adherence to safety and quality standards in a bustling hotel environment.