Executive Housekeeper (Exempt)

O'Reilly Hospitality Management Llc; Jonesboro (AR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) & Roth 401(k) with company 0

Growth Potential and Career Advancemen

Hotel/Restaurant Travel Perks & 0

Job summary

O’Reilly Hospitality Management, LLC, is hiring an Executive Housekeeper for Embassy Suites Jonesboro, AR. This role leads the housekeeping department, trains staff, and ensures impeccable room cleanliness and guest satisfaction.

You will manage the budget, schedules, and compliance with OHM policies while upholding brand standards and a safety-focused culture. Flexibility for nights, weekends, and holidays is expected.

Qualifications

• Leadership and people-management experience in hotel housekeeping.
• Strong communication and organizational skills.
• Experience leading a housekeeping team and controlling costs.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Lead, train, and mentor staff, including hiring, recruiting, motivating, coaching, performance evaluations, and progressive discipline.
• Assist the General Manager in developing the department’s annual budget and monitor performance against the plan.
• Enforce OHM and brand policies and procedures, ensuring guest needs are met with world-class service.
• Schedule staff based on labor standards and forecasted occupancy.
• Maintain room quality according to hotel objectives and ensure cleanliness in rooms and public areas.
• Compile and report the accurate status of guest rooms to the front office.
• Enforce procedures for lost and found items.
• Support team member recognition and engagement programs.
• Ensure compliance with company policies and safety culture.
• Perform other duties as required by management.

Skills

Leadership & Management

Communication

Results-Oriented

Tech Skills

Education

High School diploma or GED

Associate or Bachelor’s degree preferred

Tools

Microsoft Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Rooms-Housekeeping Labor Full Time Embassy Suites Jonesboro, Jonesboro, AR, US 1 Attachments

2 days ago Requisition ID: 7041

JOIN OUR TEAM!

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Executive Housekeeper

Location: (Embassy Suites Hotel, Jonesboro, AR)

• Leadership & Team Management: Lead, train, and mentor staff, including hiring, recruiting, motivating, coaching, performance evaluations, and administering progressive discipline.
• Budget & Cost Control: Assist the General Manager in developing the department’s annual budget and monitor performance against the plan. Establish and maintain cost control systems for staffing, inventory, and supplies.
• Policy & Service Compliance: Enforce OHM and brand policies and procedures, ensuring that guest needs are met or exceeded, providing world-class guest service.
• Staff Scheduling: Schedule staff based on labor standards and forecasted occupancy.
• Room Quality & Cleanliness: Maintain room quality according to hotel objectives. Monitor and maintain cleanliness in rooms, storage areas, laundry, restrooms, and public areas.
• Room Status Reporting: Compile and report the accurate status of guest rooms to the front office.
• Lost & Found Management: Enforce standard procedures for the acceptance, security, and return of guest lost and found items.
• Recognition & Engagement: Support team member recognition and engagement programs.
• Compliance & Culture: Report to work on time, in uniform, and comply with all company policies. Embrace the company’s O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Other Duties: Perform other duties and responsibilities as required or requested by management.

Skills & Abilities:

• Leadership & Management: Strong leadership, management, organizational, and communication skills with the ability to spot and resolve problems efficiently.
• Communication: Excellent verbal and written communication skills.
• Results-Oriented: Ability to deliver results and effectively multitask and prioritize.
• Technical Skills: Proficiency in Microsoft Word, Excel, and other computer skills.

Education & Experience:

• Experience: Two years as an assistant executive housekeeper and two years of housekeeping experience in a commercial environment in a supervisory capacity are preferred.
• Hotel Experience: Minimum of 1 year in a Housekeeping role; hotel experience preferred.
• Education: High School education or GED is required; an Associate or Bachelor’s degree is preferred.

Hours:

• Flexible Schedule: Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.

Physical Requirements:

• Heavy Work: Must be able to exert 50 to 100 pounds of force occasionally, 25 to 50 pounds frequently, and 10 to 20 pounds constantly to move objects. Requires significant walking or standing.

Physical Activity:

• Movement: Involves climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, pinching with fingers, typing, grasping, feeling, talking, hearing, and repetitive motions.

Visual Acuity Requirements:

• Accuracy & Neatness: Must have visual acuity to determine the accuracy, neatness, and thoroughness of assigned work or to make general observations of facilities or structures.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications