Assistant Executive Housekeeper

DoubleTree by Hilton Springfield MO; Springfield (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match

Growth opportunities

Travel discounts

Job summary

DoubleTree by Hilton Springfield MO is seeking an Assistant Executive Housekeeper to supervise daily housekeeping operations, including room attendants, housepersons, and laundry staff.

You will train staff, conduct routine inspections, and coordinate with Front Desk and Maintenance to ensure guest rooms, public areas, and back-of-house spaces meet brand standards. The role emphasizes guest service, safety, and efficient staffing coverage.

Qualifications

• Two years of supervisory housekeeping experience preferred.
• Minimum high school education or GED; associate/bachelor’s preferred.
• Proficiency with MS Word and MS Excel.

Responsibilities

• Supervise daily housekeeping operations including room attendants and laundry staff.
• Train and coach team members on cleaning procedures and safety standards.
• Perform routine inspections for cleanliness and presentation.
• Schedule staffing and monitor productivity to meet goals.
• Coordinate with Front Desk and Maintenance to ensure guest rooms are ready.

Skills

Leadership

Management

Organization

Communication

Problem-solving

Multitasking

MS Word

MS Excel

Education

High School diploma or GED

Two years supervisory housekeeping experience

Tools

Microsoft Word

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Executive Housekeeper (Nonexempt)

Full Time Doubletree Springfield, Springfield, MO, US

8 days ago Requisition ID: 6831

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Assistant Executive Housekeeper
Location: DoubleTree by Hilton, Springfield MO

• Assists in supervising the daily operations of the Housekeeping Department, including room attendants, housepersons, and laundry attendants.
• Supports the Executive Housekeeper in maintaining cleanliness, sanitation, and presentation standards for guest rooms, public areas, laundry, and back-of-house areas.
• Conducts routine inspections of guest rooms and hotel areas to ensure compliance with hotel brand and company standards.
• Assists with training, coaching, and developing housekeeping team members on cleaning procedures, safety standards, guest service expectations, and departmental policies.
• Promotes and delivers world-class guest service by responding promptly and professionally to guest requests, concerns, and special needs.
• Helps create daily room assignments and assists with staffing coverage to ensure operational efficiency.
• Monitors housekeeping productivity and quality standards to ensure department goals are met.
• Assists with inventory management, including ordering, tracking, and maintaining housekeeping supplies, linens, and guest amenities.
• Ensures the proper use and maintenance of housekeeping equipment and report maintenance or safety concerns promptly.
• Maintains compliance with all company policies, hotel procedures, OSHA guidelines, and safety and sanitation standards.
• Assists with scheduling, payroll review, attendance tracking, and timecard accuracy as directed.
• Supports department communication through daily shift meetings and ongoing team engagement.
• Works closely with the Front Desk and Maintenance teams to ensure guest rooms are ready and maintenance issues are addressed timely.
• Assists in maintaining lost and found procedures in accordance with company policy.
• Leads by example in professionalism, appearance, attendance, and teamwork.
• Performs housekeeping duties as needed to support operational demands and guest satisfaction.
• Embraces O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Performs other duties and responsibilities as required or requested.

Skills & Abilities:

• Strong leadership, management, organizational, and communication skills.
• Ability to spot and resolve problems efficiently.
• Excellent verbal and written communication skills.
• Ability to deliver results.
• Ability to work well with and motivate a variety of personality types while maintaining tact and diplomacy.
• Ability to multitask and prioritize effectively.
• Proficient in computer skills, including Microsoft Word and Microsoft Excel.

Education & Experience:

• Two years of experience in housekeeping as a room attendant/housekeeper or Assistant Executive Housekeeper, with two years of supervisory experience in a commercial environment preferred.
• A minimum of 1 year in a housekeeping role; hotel experience preferred.
• A minimum High School education or GED; associate or bachelor’s degree preferred.

Hours:

• Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.

Physical Requirements of the Position:

• Heavy work: Exerting 50 to 100 pounds of force occasionally (up to 1/3 of the time), and/or 25 to 50 pounds of force frequently (up to 1/3 to 2/3 of the time), and/or 10 to 20 pounds of force constantly (2/3 or more of the time) to move objects.
• Requires walking or standing to a significant degree.

Physical Activity of the Position:

• Activities include climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, and repetitive motion.

Visual Acuity Requirements:

• Must have visual acuity to determine the accuracy, neatness, and thoroughness of work assigned or to make general observations of facilities or structures.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications