Housekeeping Supervisor

ZMC Hotels; Fort Wayne (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

DailyPay

Job summary

ZMC Hotels in Fort Wayne seeks an Executive Housekeeper Supervisor to oversee the housekeeping and laundry staff, manage inventories, schedule tasks, and maintain high cleaning standards.

You will hire, train, and mentor team members, plan assignments, and ensure exceptional guest experience through courteous service and efficient operations.

Qualifications

• Must be able to stand for long periods and lift up to 30 pounds.
• Strong guest service and attention to detail.
• Excellent communication with guests, management, and co-workers.
• Ability to plan, schedule, and supervise housekeeping tasks.

Responsibilities

• Lead the housekeeping team, providing guidance and work assignments
• Provide support and fill in when necessary
• Hire and train new members of the team
• Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner
• Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests

Skills

Guest service

Organization

Communication

Physical stamina

Job description

• Lead the housekeeping team, providing guidance and work assignments
• Provide support and fill in when necessary
• Hire and train new members of the team
• Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner
• Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests

Benefits:

• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources

Responsibilities:

• Lead the housekeeping team, providing guidance and work assignments
• Provide support and fill in when necessary
• Hire and train new members of the team
• Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner
• Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests

Qualifications:

• Highly organized.
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
• Strong Guest Service skills
• Must have attention to detail and be customer service oriented
• Ability to communicate satisfactorily with guests, management, and co-workers

Benefits/Perks:

• Medical, Dental, and Vision insurance options for full-time employees
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotels across the country
• Regular opportunities for bonuses
• DailyPay: access your pay as you earn it (for hourly employees only)

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Are you ready to move to the next step in your career where you get to develop and use supervisor experience as an Executive Housekeeper? Great, because this job will be perfect for you!

We want a friendly, courteous, and efficient supervisor to look over all the housekeeping and laundry staff. You will be responsible for inventory, guest supplies, scheduling, planning and assigning housekeeping work. You will have the opportunity to gain more knowledge in hiring, training, and interviewing potential candidates for positions in your department.