Executive Housekeeper

Stonebridge Companies; South San Francisco (CA); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401(k) matching

Wellness program

Life insurance

Disability coverage

Savings accounts

Tuition aid

Travel perks

Lodging perks

Job summary

Stonebridge Companies in South San Francisco, CA is seeking an Executive Housekeeper to manage the housekeeping department, overseeing planning, organizing and execution of daily activities to meet brand standards.

You will hire, train and supervise staff, assign daily cleaning tasks, monitor guest service scores, coordinate with maintenance, manage inventories, and develop schedules within budget. Starting salary is $65,000–$75,000 with comprehensive benefits.

Qualifications

• One year related experience and/or training; or equivalent combination of education and experience or Bachelor's degree from four-year college or university.
• Strong leadership and interpersonal skills with a focus on guest satisfaction.

Responsibilities

• Hire, train and manage housekeeping staff and supervisors.
• Plan and organize cleaning of all guest rooms and public areas.
• Provide daily cleaning assignments to room attendants.
• Manage staffing fluctuations and identify staffing needs.
• Monitor guest service scores and address issues to meet brand standards.
• Ensure staff follow service standards and procedures.
• Inspect cleanliness of rooms and public areas.
• Develop weekly staff schedules within labor budgets.
• Maintain inventory of linens, amenities, and cleaning supplies; place orders.
• Work with maintenance to ensure timely repairs.
• Contribute to a positive team environment and guest satisfaction.

Skills

Staff leadership

Training & development

Scheduling

Budgeting

Communication

Education

Bachelor's degree (B.A.) from four-year college or university

Tools

Outlook

Word

Excel

Job description

City, State: South San Francisco, California Starting salary $65,000 - $75,000

The purpose of an EXECUTIVE HOUSEKEEPER- is to manage the housekeeping department by overseeing the planning, organizing, and execution of department's activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for hiring, training and managing the performance of housekeeping staff and supervisors.
• Plans and organizes the cleaning of all guests' rooms and public areas.
• Provide daily cleaning assignments to room attendants.
• Manage staffing fluctuations and identify staffing needs.
• Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager.
• Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures.
• Inspect cleanliness of all hotel rooms and public areas.
• Provide current and prospective associates with information about company policies and job duties.
• Develops and executes incentives and programs that promote positive associate relations.
• Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality.
• Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required.
• Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely.
• Performs any other duties as requested by General Manager.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

QUALIFICATIONS AND REQUIREMENTS

EDUCATION/EXPERIENCE

• One year related experience and/or training; or equivalent combination of education and experience or Bachelor's degree (B. A.) from four-year college or university.

COMPUTER SKILLS

• Ability to interpret and perform intermediate computer functions. Must be proficient in Outlook, Word and Excel.

WORK ENVIRONMENT

• Be able to work in a standing position for long periods of time up to 8 hours a day.
• Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
• Ability to exert physical effort consistent with cleaning assigned rooms as per the hotel standards.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.

What to Expect

Be part of a cohesive team with opportunities to build a successful career. Have the opportunity to engage in diverse and challenging work. Derive a sense of pride in work well done. Be recognized for excellence.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-08-21. Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

No longer requiring a lie detector test as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values, which are Courage, Vigilance, Collaboration, Passion, Creativity, and Empowerment. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.

All Stonebridge openings are projected to close within 30 days of the original posting date. Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.