Executive Housekeeper

ZEALANDIA HOLDING COMPANY; Ocean City (MD); On-site; USD 49,440 - 52,000; Full time

Benefits offered by this job

Travel club membership

Medical insurance

Life insurance

401(k) with match

ESOP participation

Job summary

ZEALANDIA HOLDING COMPANY's Coconut Malorie Resort in Ocean City, MD seeks an Executive Housekeeper to oversee daily housekeeping operations, ensuring a clean, safe, and welcoming environment.

This full-time position requires leadership, scheduling, supervising staff, budget awareness, safety compliance, and coordination with maintenance to deliver guest satisfaction.

Qualifications

• Previous housekeeping leadership experience required.
• Strong organizational, leadership, and communication skills.
• Ability to work weekends, holidays, and varied schedules.
• High school diploma required; higher education preferred.

Responsibilities

• Oversee daily operations of the Housekeeping Department.
• Conduct regular inspections of guest rooms and public areas.
• Maintain housekeeping supply inventory and place orders as needed.
• Train, develop, and coach staff on cleaning procedures and service standards.
• Monitor labor costs, supply usage, and budget needs.
• Prepare staffing schedules and assign daily tasks.
• Coordinate with Maintenance and other departments to resolve issues quickly.
• Ensure compliance with safety procedures and operational standards.
• Lead regular team meetings to communicate expectations and updates.
• Use all computer systems as required by the location.

Skills

Leadership

Organizational skills

Communication skills

Budgeting

Staff training

Problem-solving

Microsoft Office

Education

High school diploma

Higher education preferred

Tools

Computer systems

Job description

Job DetailsJob Location: Coconut Malorie Resort - Ocean City, MD 21842Position Type: Full TimeSalary Range: $49,440.00 - $52,000.00 SalaryJob Category: Hospitality - HotelExecutive Housekeeper

Location:Coconut Malorie Resort, Ocean City, MD

Job Type: Full-Time

What’s in it for me?

WageRange $49,440-$52,000 annually

All employees receive membership to our travel club after their first few months, which includes:

• Deeply discounted stays at our resorts
• Discounted stays at partner hotels and resorts
• Discounts on airfare, car rentals, and other travel-related expenses

Full-time employees also receive:

• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company match
• Ancillary benefits and additional voluntary coverage
• ESOP participation — as an Employee Stock Ownership Plan company, your success helps grow both your future and the company’s

Position Summary

The Executive Housekeeper oversees all housekeeping operations to ensure a consistently clean, safe, and welcoming environment. This role provides leadership, directs daily workflow, maintains standards, and ensures guest satisfaction through effective team management and quality control.

Essential Functions

• Oversee daily operations of the Housekeeping Department.
• Conduct regular inspections of guest rooms and public areas.
• Maintain housekeeping supply inventory and place orders as needed.
• Train, develop, and coach staff on cleaning procedures and service standards.
• Monitor labor costs, supply usage, and budget needs.
• Prepare staffing schedules and assign daily tasks.
• Coordinate with Maintenance and other departments to resolve issues quickly.
• Ensure compliance with safety procedures and operational standards.
• Lead regular team meetings to communicate expectations and updates.
• Use all computer systems as required by the location.

Other Functions

• Assist staff during high-demand periods.
• Perform additional duties to support smooth operations.
• Pre and post-storm preparations.
• Other duties as assigned.

Qualifications

Qualifications & Requirements

• Previous housekeeping leadership experience required.
• Strong organizational, leadership, and communication skills.
• Ability to work weekends, holidays, and varied schedules.

Education & Experience

• High school diploma required; higher education preferred.
• Minimum three years of supervisory or management experience preferred.

Knowledge & Skills

• Budgeting and supply management.
• Staff training and development.
• Problem-solving and decision-making abilities.
• Proficiency with computer systems and Microsoft Office.

Physical Requirements

• Frequent standing, walking, bending, and reaching.
• Ability to lift up to 50 lbs.
• Ability to push/pull housekeeping carts and equipment.

Work Environment

Indoor and outdoor work in varying conditions.