Executive Housekeeper

HRI Hospitality; Nashville (TN); Hybrid; USD 48,000 - 72,000; Full time

Job summary

Tempo by Hilton Nashville Downtown is seeking an Executive Housekeeper to lead daily housekeeping operations for guest rooms and public spaces, ensuring top cleanliness and adherence to brand standards. The role manages hiring, training, scheduling, and evaluations, and collaborates with Laundry, Front Office and Maintenance to ensure smooth room readiness.

The ideal candidate has 3–5 years in hotel housekeeping with supervisory experience, strong leadership, and proficiency in PMS tools and

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 3–5 years housekeeping experience in a hotel/resort.
• 2+ years supervisory/management experience.
• Experience with property/housekeeping systems (OnQ, Opera, HotSOS).
• Strong leadership, communication, and organizational abilities.
• Familiarity with OSHA safety standards.
• Proficiency with Microsoft Office.

Responsibilities

• Direct and oversee daily housekeeping operations, ensuring guest rooms and public spaces meet brand cleanliness standards.
• Manage hiring, training, scheduling, and performance evaluations for housekeeping staff.
• Conduct regular room and public area inspections for quality assurance.
• Maintain inventory of linens, supplies, and equipment; oversee ordering and cost control.
• Monitor departmental labor, productivity, and budget adherence.
• Collaborate with Laundry, Front Office and Maintenance to ensure efficient room readiness.
• Respond promptly to guest concerns and service requests and resolve issues professionally.
• Ensure compliance with company policies, brand standards, and safety regulations.
• Implement and maintain housekeeping procedures, checklists, and operational standards.
• Participate in management meetings and provide operational reporting as required.
• Perform additional duties as assigned by management.

Skills

Leadership

Communication

Organizational skills

Time management

Inventory control

Microsoft Office

Education

High school diploma or equivalent

Associate or Bachelor's in Hospitality Management

Tools

OnQ

Opera

HotSOS

Job description

## Executive HousekeeperApply: Tempo by Hilton Nashville Downtown: Full time: Posted Today: JR105037306 rooms | 12,000 sq. ft. meeting/event space Amenities: multiple on-site restaurants, unique social lounge, roof-top outdoor pool with bar, fitness center, concierge. With a modern, lifestyle focus in the heart of Nashville, Hilton Tempo offers an engaging environment for hospitality professionals who thrive on energetic guest experiences and creative operational challenges. Located near Music Row and within walking distance of the city’s vibrant entertainment, dining, and cultural scene, the hotel provides a dynamic urban setting where leaders can shape memorable stays for both business and leisure travelers. The Executive Housekeeper oversees all housekeeping operations to ensure the highest levels of cleanliness, organization, safety, and guest satisfaction. This role manages staffing, training, and productivity; maintains supply and linen inventories; ensures compliance with brand and company standards; and partners with other hotel departments to deliver an exceptional guest experience.# JOB DESCRIPTION **Job Title**: Executive Housekeeper **Departments:** Housekeeping **Supervision Exercised:** Housekeeping Department**Supervision Received:** General Manager **MINIMUM REQUIREMENTS** **Education*** High school diploma or equivalent required.* Associate or bachelor’s degree in Hospitality Management or related field preferred. **Experience*** Minimum 3–5 years of housekeeping experience in a hotel or resort environment.* Minimum 2 years in a supervisory or management role required.* Experience with property management or housekeeping systems (OnQ, Opera, HotSOS, or similar) preferred. **Skills & Knowledge*** Strong leadership and team development skills.* Excellent communication and interpersonal abilities.* Exceptional organizational and time management skills.* Knowledge of cleaning procedures, chemical handling, and OSHA safety standards.* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).* Ability to analyze productivity, manage labor costs, and control inventory levels.* Flexibility to work varying schedules, including weekends and holidays. **Job Duties & Responsibilities*** Direct and oversee daily housekeeping operations, ensuring guest rooms and public spaces meet brand cleanliness standards.* Manage hiring, training, scheduling, and performance evaluations for housekeeping staff.* Conduct regular room and public area inspections for quality assurance.* Maintain inventory of linens, supplies, and equipment; oversee ordering and cost control.* Monitor departmental labor, productivity, and budget adherence.* Collaborate with Laundry, Front Office and Maintenance to ensure efficient room readiness.* Respond promptly to guest concerns and service requests and resolve issues professionally.* Ensure compliance with company policies, brand standards, and safety regulations.* Implement and maintain housekeeping procedures, checklists, and operational standards.* Participate in management meetings and provide operational reporting as required.* Perform additional duties as assigned by management.