Executive Housekeeper

Makeready; Houston (TX); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

PTO

Health/Dental/Vision

Maternity/Paternity leave

Pet insurance

401k

Student loan repayment

Job summary

Makeready is seeking an Executive Housekeeper for The Greenleigh River Oaks, opening Fall 2026 in Houston. You will lead the housekeeping team to deliver exceptional guest experiences and uphold uncompromising standards across all spaces.

The role requires strong leadership, excellent communication, and thorough knowledge of hotel operations. You will manage daily housekeeping activities, budgets, and inventory while collaborating with other departments to anticipate guest needs and events.

Qualifications

• Prior housekeeping leadership experience preferred.
• Strong understanding of hotel operations and industry standards.
• Excellent communication skills, professional and approachable.
• Attention to detail and strong organizational abilities.
• Ability to stand and walk for extended periods; lift up to 50 pounds.

Responsibilities

• Lead and develop Housekeeping team; foster pride and accountability.
• Oversee onboarding, training, and ongoing development of staff.
• Plan, organize, and monitor daily housekeeping operations.
• Maintain high standards of cleanliness, safety, and professional conduct.
• Provide clear direction and set expectations for the team.
• Communicate openly to ensure fairness and consistency.
• Review staffing to meet guest comfort and productivity goals.
• Conduct performance evaluations and lead team meetings.
• Utilize PMS to generate daily room assignments and workflow.
• Coordinate with other departments for special requests and occupancy patterns.
• Monitor inventories to control costs and ensure supplies.
• Maintain robust room, corridor, and public space inspections.
• Oversee departmental budgets and inventory controls.

Skills

Housekeeping leadership

Hotel operations

Team communication

Attention to detail

Physical stamina

Safety compliance

Tools

PMS

Job description

The Greenleigh River Oaks - Opening Fall 2026 In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston. At The Greenleigh, the Executive Housekeeper is the backbone of our hotel — the leader who ensures that every space reflects intention, care, and uncompromising standards. This role goes beyond cleanliness; it is about creating comfort, elevating each touchpoint of the guest journey, and redefining what exceptional hospitality looks like.

Requested Tasks

• Lead, motivate, and develop Housekeeping team members, cultivating a culture of pride and accountability
• Ensure proper onboarding, training, and ongoing development of all team members
• Plan, organize, and monitor daily operations of the Housekeeping department
• Uphold the highest standards of cleanliness, sanitation, safety, and professional conduct
• Provide clear direction and consistent expectations to set the team up for success
• Maintain open communication that fosters fairness, consistency, and accountability
• Review staffing levels to support guest comfort, operational demands, and productivity goals
• Conduct performance evaluations and lead team meetings as needed
• Utilize the PMS to generate daily room assignments and manage workflow efficiently
• Partner with other department leaders to anticipate special requests, events, group blocks, and occupancy patterns
• Complete regular inventories to ensure appropriate supply levels and cost control
• Maintain a robust inspection program for guest rooms, corridors, and public spaces
• Oversee departmental budgets and inventory controls

Requested Capabilities

• Prior Housekeeping experience strongly preferred
• Prior team leadership experience highly preferred
• Thorough understanding of hotel operations and industry standards
• Excellent communication skills — professional, personable, and approachable
• Exceptional attention to detail with strong organizational skills
• Ability to stand and walk for extended periods of time
• Comfortable using cleaning chemicals and equipment safely
• Ability to lift up to 50 pounds

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members, including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program, and a wide range of additional ancillary benefits. The health, happiness, and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.