Executive Housekeeper

Spire Hospitality; Detroit (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Early pay / Earned wage access

Medical, dental, vision

Pet discount program

Identity theft protection

Pre-paid legal support

Flexible spending accounts

Matched 401K

Life insurance

Short- & long-term disability

Paid time off

Wellness programs

Hotel discounts

Job summary

Spire Hospitality, LLC is seeking a detail-oriented Housekeeping Supervisor for Hilton Garden Inn Detroit Downtown. You will lead housekeeping and laundry staff, provide staffing, training, and performance reviews, and ensure guest rooms and public areas meet quality standards.

The role manages budgets and inventory, analyzes expenditures, enforces safety and HazCom guidelines, coordinates with other departments, and supports energy conservation efforts.

Qualifications

• Knowledge of basic sanitation requirements and chemical usage.
• Familiarity with hotel corporate policies and safety procedures.
• Basic mathematical skills for financial reporting.
• Ability to supervise in a hotel environment and manage staff.
• Ability to interact effectively with employees, vendors and contractors.
• Ability to coordinate with other departments regarding housekeeping services.
• Ability to stand, walk, bend and inspect rooms across all floors.
• Ability to input information accurately using a computer system.

Responsibilities

• Lead housekeeping and laundry staff; provide staffing, training and performance reviews.
• Plan, organize and monitor staff activities to meet QA standards.
• Manage finances of housekeeping and laundry including budget and inventory; analyze data and reports.
• Distribute workload to maximize production and guest satisfaction while controlling costs.
• Ensure proper usage of cleaning chemicals and HazCom labeling; train employees accordingly.
• Plan and conduct staff meetings; attend related meetings to share information.
• Evaluate condition of furniture and decor; assist in rehab coordination.
• Supervise linen, uniform, supply and storage rooms; manage inventory.
• Document department needs for management budget requests; monitor energy conservation.
• Monitor issuance of keys and maintain inventory; perform other related duties as assigned.

Skills

Supervisory skills

Sanitation knowledge

Hotel policy knowledge

Budget and inventory management

Coordination with other departments

Computer data entry

Education

College degree preferred

Job description

Property Overview

Hilton Garden Inn Detroit Downtown We’re in the heart of downtown Detroit, a short walk from the dining and entertainment of Greektown. Comerica Park, Ford Field, Detroit Opera House, and the Fillmore are within a half-mile. Detroit Institute of Arts and Motown Museum are a short drive. Enjoy all-day dining at our restaurants – Garden Grille and Chrome Bar & Grille. WiFi’s on us.

Company Overview

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

Benefits

• We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

Essential Job Functions

• Communicate effectively, both verbally and in writing to provide clear direction in assigning and instructing housekeeping and laundry staff in details of work. Provide staffing, training, counseling, and performance reviews for housekeeping department.
• Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
• Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of department.
• Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly.
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel Hazcom program.
• Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information.
• Evaluate condition of furniture, fixtures, décor, etc. Make recommendations and assist in the coordination of rehab projects.
• Supervise the operation of linen, uniform, supply and storage rooms.
• Install inventory controls for uniforms, linens and supplies to be monitored by issuance procedures and purchasing.
• Document needs of the department to furnish management with budget requests.
• Manage, monitor and make adjustments in order to comply with energy conservation program management.
• Monitor issuance of keys and maintain inventory.
• Performs other related duties as assigned.

Specific Job Knowledge and Skills

• Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.
• Knowledge of hotel corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property.
• Basic mathematical skills to prepare moderately complex calculations for financial reporting.
• Supervisory skills to manage entire housekeeping operation.
• Ability to deal effectively with employees, vendors, contractors.
• Ability to coordinate and cooperate with other departments regarding housekeeping services/activities.
• Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the hotel.
• Ability to access and accurately input information using a moderately complex computer system.

Other Expectations

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
• Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
• Upon employment, all employees are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Physical Demands

Exerting up to 10 pounds of force occasionally (occasionally: activity or condition exists up to 1/3 of the time), and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), to lift, carry, push, or pull, or otherwise move objects, including the human body. Some sedentary work to complete reports and other office projects.

Qualifications

• College degree preferred.
• Ability to obtain any government required licenses or certificates.
• Minimum three years supervisory experience in hotel industry. Previous hotel experience in rooms division preferably in hotels.
• Additional language ability preferred.

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans