Executive Head - House Keeping (Hotel Industry)

Texas Hotel Management; Houston (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Texas Hotel Management in Houston is seeking an experienced Executive Head Housekeeper to lead our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction.

The successful candidate will manage daily operations, train staff, inspect rooms, control supplies, and coordinate with maintenance and front desk to resolve issues.

This role requires strong leadership, bilingual English/Spanish abilities, and a proactive approach to health and safety across the property.

Qualifications

• Minimum high school diploma or equivalent; hospitality/management preferred.
• Fluency in English and Spanish.
• Experience in executive housekeeping within hospitality.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily housekeeping team activities.
• Develop cleaning procedures to maintain pristine environment.
• Train and motivate staff to deliver exceptional service.
• Inspect guest rooms and public areas for quality.
• Manage inventory of supplies and equipment; place orders.
• Coordinate with maintenance and front desk on facility needs.
• Handle guest complaints related to housekeeping promptly.
• Create staff schedules to meet operations.
• Ensure health and safety standards in housekeeping.
• Uphold high standards of cleanliness across the property.

Skills

Executive leadership

Bilingual English/Spanish

Staff Training

Guest Service

Inventory & Scheduling

Health & Safety

Education

High School Diploma

Hospitality/Management coursework

Tools

Housekeeping software

Job description

We’re looking for an experienced and detail-oriented Executive Head Housekeeper to lead our housekeeping team. As an Executive Head Housekeeper, you will be responsible for overseeing and managing all aspects of housekeeping operations, ensuring a high standard of cleanliness and guest satisfaction.

The ideal candidate should have strong leadership skills, excellent organizational abilities, and a proven track record in executive housekeeping roles.

Responsibilities

• Oversee and coordinate the daily activities of the housekeeping team
• Develop and implement cleaning procedures and standards to maintain a pristine environment
• Train, motivate, and lead housekeeping staff to deliver exceptional service
• Conduct regular inspections of guest rooms and common areas to ensure quality standards are met
• Manage inventory levels of cleaning supplies and equipment, placing orders as needed
• Collaborate with other departments, such as maintenance and front desk, to address facility needs
• Handle guest complaints or concerns related to housekeeping, striving for quick and effective resolution
• Create and manage staff schedules to meet operational requirements
• Ensure compliance with health and safety standards in housekeeping operations
• Uphold a high standard of cleanliness and presentation throughout the property

Requirements and Skills

• Proven experience as an Executive Housekeeper or in a similar leadership role preferabely in hospitality industry
• Must be proficient with English and Spanish
• Strong leadership and organizational abilities
• Excellent communication and interpersonal skills
• In-depth knowledge of cleaning techniques, materials, and equipment
• Ability to train and motivate a diverse team
• Good problem-solving skills and the ability to handle guest issues professionally
• Familiarity with housekeeping software and tools
• Flexibility to work weekends, holidays, and varied shifts
• Integrity and a customer-focused mindset
• Mimum High School Diploma in Hospitality, Management, or a related field is a plus