Executive Director - Urology Services - Full Time

Southern New Hampshire Health; Manchester (NH); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Sign-on bonus

Job summary

Elliot Health Systems in New Hampshire seeks an Executive Director for Urology Services to lead a multi-site service line, aligning strategy with system priorities and ensuring high-quality, cost-effective patient care.

The role oversees governance, program expansion, and collaboration with executive leadership to drive performance and innovation in urology, urogynecology, and urologic oncology services.

Qualifications

• Master’s or Doctorate in Healthcare Administration (or related field).
• 5–7 years of leadership experience in clinical settings.

Responsibilities

• Lead strategic planning and development of a comprehensive service-line roadmap across Urology services.
• Provide operational leadership, staffing, and resource management for multiple sites.
• Oversee budgeting, revenue, and cost-management with performance metrics and accountability.

Skills

Strategic leadership

Lean/Six Sigma

Data analysis

Communication

Collaboration

Budgeting

Education

Master's/Doctorate in Healthcare Administration

Tools

EzTrack

Excel

Word

Visio

PowerPoint

Teams

Job description

The Executive Director, Urology Services, leads Elliot Health Systems (EHS) Urology service line across multiple sites, with responsibilities inclusive of the development and implementation of system-level strategic plans, policies and procedures, and provision of overall administrative direction and coordination for the Urology, Urogynecology and Urologic Oncology Services across multiple practice sites ("Urology Services"). The Executive Director will have matrix reporting to The Chief Physician Executive & SVP of Medical Affairs, and The Chief Nurse Executive & SVP and a dyad leadership model working in collaboration with the Executive Medical Director of Urology Services. The Executive Director will collaborate with system leadership to accomplish strategic objectives for the Urology services and is accountable for providing operational leadership, financial, clinical, business development, care coordination, and standardization for the service line. The Executive Director is responsible for emphasizing consistency of standards and ensuring clinical and administrative "best practices" are communicated, shared, and implemented throughout the system. Provides strategic planning, direction and executive leadership for the development, growth, and advancement of patient centered care for all Urology Services for EHS.

Primary Duties & Responsibilities:

Strategic & Business Planning

• Lead the development and implementation of a comprehensive strategic roadmap that aligns with EHS priorities and advances system-wide integration and excellence in care delivery.
• Ensures EHS is established and positioned for success in non-traditional EHS markets. Provides direction and insight into regional trends across urology services settings, supporting EHS regional aims through recognition, coordination and cultivation of urology services opportunities and service delivery in EHS secondary service areas as an initial entrant in some cases. Participate in system-wide strategic development and deployment of long-term and annual goals.
• Maintain an in-depth understanding of the value chain and episodes of care from access and diagnostics to delivery and post-acute services and drive operational and financial decisions.
• Identify market trends, growth opportunities, and emerging technologies to guide service line evolution and differentiation.
• Explore strategic partnerships, affiliations, and service export opportunities to expand reach and community impact.
• Ensures services are clinically and financially sound and responsive to the changing health care environment locally, regionally, and nationally.
• Provides leadership to foster new business and pursue new program directions based on changing trends.
• Guide the development, expansion, and integration of new and existing programs.
• Ensure Elliot’s mission and vision to be your first choice to give and receive care and all areas of the 5Cs (i.e., Comprehensive, Confident, Coordinated, Convenient, and Cost-Conscious) are deployed throughout the Center and adjacent service lines.
• Partners to implement digital health tools and innovations to enhance care delivery, patient engagement, and access for appropriate populations.

Direct Operational Leadership

• Provide administrative oversight of all Urology departments and programs, including staffing, performance, throughput, and care delivery optimization.
• Manage relationships and contracts for urology services with outside organizations
• Lead daily operations ensuring patient access, clinical workflow, provider productivity, and efficient use of resources.
• Ensure programs are designed and managed to reflect the full continuum of care and support optimal outcomes at every stage.
• Partners with EHS key stakeholders in driving standardized operations consistent with EHS policies and operational procedures supporting EHS’s strategic goals and outcome targets for patient experience, quality and patient access.
• Demonstrate constancy of purpose in embedding and sustaining the Elliot Management System.
• Promote a culture of continuous improvement and operational transparency through visible leadership and ongoing use of Lean management tools.
• Responsible for selecting and maintaining qualified personnel, identifying needs, recommending employee actions, and communicating the progress of plans.
• Develops succession planning and leadership development strategies for key clinical and operational roles to ensure long-term strength and resilience of the service lines.

Financial Responsibility and Resource Planning

• Develop and manage operational and capital budgets services ensuring fiscal discipline and value-based decision-making.
• Oversee resource allocation, facilities planning, and capital investment planning to support sustainable service growth.
• Work with Revenue Cycle leadership to optimize billing and advance new revenue streams.
• Leverage clinical decision support and analytic tools to help clinical and operational leaders understand cost of care, contribution margins, and performance by DRG or episode.
• Collaborate with finance and analytics teams to ensure clinical decisions are informed by data.
• Ensure optimal care coordination, risk capture, and care model innovation to improve quality and reduce avoidable utilization and cost.

Clinical and Quality Oversight

• Ensures the consistent delivery of high-quality services and programs that are responsive to the needs of patients, community, and providers and meet all regulatory requirements.
• Partner with clinical leaders to ensure delivery of high-quality, evidence-based, patient- and family-centered care.
• Advance continuous improvement, quality and safety initiatives, and consistency in clinical standards across the continuum.
• Ensure that the programs and services are fully integrated into the Elliot Quality Management System, with alignment to the principles of Just Culture and Whole System Quality.
• Drive initiatives to improve patient and family experiences.
• Align services with population health goals and community health needs.
• Participate in local, state, regional and national quality improvement coalitions and networks.

Governance and Collaboration

• Foster a culture of collaboration, accountability, and respect for people within multidisciplinary teams.
• Partner with senior leaders, physician leadership, nursing leadership, clinical integrated service leaders, and governance bodies to advance shared priorities.
• Collaborates with medical staff and administration regarding service expansion, new medical interventions and programs, and physician recruitment. Engage providers in program design, and continuous improvement.
• Collaborates with Human Resources and other partners to develop workforce strategies, including pipeline development, recruitment, retention, and well-being initiatives tailored to Urology services.
• Serve as a key liaison to external partners and vendors.
• Identifies opportunities to secure grants and integrate academic partnerships that enhance care innovation and reputation.
• Maintain excellent communication with all partners.

Position Qualifications:

Education: Master’s Degree or Doctorate in Nursing, Healthcare Administration, Business, Public Health, or related healthcare field. Previous administrative responsibilities. Clinical Background Strongly Preferred

Licensure/Certification:

None required, clinical licensure preferred; Project management or lean/six sigma certification is advantageous. Certified Professional in clinical area or leadership preferred.

Experience:

Five (5) to seven (7) years of experience in clinical areas.

Five (5) to seven (7) years of experience in leadership

Experience in collaborating with multidisciplinary teams to drive quality improvement initiatives.

Background in managing budgets, resources, and operational expenses. Demonstrated ability to develop and implement.

Proven experience leading complex care delivery programs.

In-depth understanding of healthcare quality standards, regulatory requirements, and accreditation processes.

Knowledge of evidence-based practice guidelines and clinical quality metrics in related fields

Skills:

Strong collaborative leadership and project management skills.

Experience with the suite of Microsoft products including Excel, Word, Visio, Teams and PowerPoint programs.

Excellent verbal and written communication with ability to synthesize and present with ease.

Proficiency in data analysis and interpretation to inform decision-making. Proficiency with quality management systems and tools, including ISO documentation and QMS software (e.g., EzTrack).

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term, long-term disability, life & pet insurance
• Tuition reimbursement
• Eligible for sign on bonus and annual leadership bonus
• 403(b) Retirement savings plans
• Continuous earned time accrual