Executive Director, Strategic Communications

NYC Department of Social Services; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

NYC Department of Social Services seeks an Assistant Deputy Administrator (HRA M-VI) to serve as Executive Deputy Commissioner for Strategic Communications. This role leads the Strategic Communications Office, coordinating external and internal messaging, media relations, and intergovernmental affairs.

The successful candidate will advise the DSS Commissioner, collaborate with the Mayor’s Office, and guide policy communications across HRA/DHS, requiring strong editorial judgment, political

Qualifications

• Bachelor’s degree required; advanced degree (e.g., Public Administration, Public Policy, Communications, Journalism, or related field) preferred.
• 7+ years of progressively responsible experience in strategic communications, media relations, public affairs, and/or government relations.
• Experience with crisis communications and cross-agency coordination.
• Strong editorial judgment, messaging discipline, and political acumen; excellent written and verbal communication skills; proficiency with digital platforms and analytics.

Responsibilities

• Oversee the administration and operation of the Strategic Communications Office.
• Lead development of press and broadcast communications to disseminate information about HRA/DHS activities to the public and to promote the agencies’ image.
• Advise the DSS Commissioner and senior staff on public relations policy and legislative engagement.
• Collaborate with the Mayor's Office and Administrators on legislative priorities and messaging.
• Guide Intergovernmental and Legislative Affairs in maintaining political relationships across boroughs and with elected officials.

Skills

Editorial judgment

Political acumen

Written communication

Verbal communication

Digital platforms

Project management

Public service

Accessibility communications

Multilingual communications

Education

Bachelor's degree

Advanced degree preferred

Job description

NYC Department of Social Services seeks an Assistant Deputy Administrator (HRA M-VI) to serve as Executive Deputy Commissioner for Strategic Communications. This role leads the Strategic Communications Office, coordinating external and internal messaging, media relations, and intergovernmental affairs.

The successful candidate will advise the DSS Commissioner, collaborate with the Mayor’s Office, and guide policy communications across HRA/DHS, requiring strong editorial judgment, political