Executive Director - Senior Solutions Director - Data and AI Fusion Platform

JPMorgan Chase & Co.; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

JPMorgan Chase & Co. in New York, NY is seeking an Executive Product Solutions Director to lead Technical Account Managers, shape customer-centric strategies, and drive value in a fast-paced, collaborative environment.

You will guide a cluster of Data and AI Platform products, craft complex solutions, partner with TAMs to identify market opportunities, and ensure ongoing delivery of customer value.

Qualifications

• 8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products.
• Extensive experience facilitating internal platform adoption activities and developing and optimizing strategies and processes.
• Demonstrable experience structuring and handling complex solutions for business problems to meet clients’ needs.

Responsibilities

• Advise Product Solutions teams on solutioning and adopting client-facing products while crafting complex solutions and assessing risk.
• Leverage knowledge of a cluster of products to manage strategic end-to-end solution strategies and processes.
• Manage collection of client feedback and oversee delivery to Product teams.

Skills

Leadership

Solution development

Platform adoption

Complex problem solving

Job description

Unlock your potential as a leader in product solutions, where you will guide Technical Account Managers (TAM), optimize complex problem-solving, and shape customer-centric strategies. Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment.

As a Executive Product Solutions Director in the Firmwide Data and AI Platform team, you are an expert in a cluster of products (Data and AI Platforms). As a leader on the team, you leverage your advanced capabilities to craft complex solutions, partner with TAMs to identify and capture market opportunities, and create new ways for teams to continuously deliver value to customers.

Job responsibilities

• Advises the Product Solutions teams on solutioning and adopting new and existing client-facing products and capabilities while crafting complex solutions and assessing risk to enhance the customer experience
• Leverages extensive knowledge of a cluster of products and capabilities to manage the strategic development of end-to-end product solution strategies and processes
• Manages the collection of client feedback and oversees the delivery of feedback to Product teams

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products
• Extensive experience facilitating internal platform adoption activities and developing and optimizing strategies and processes
• Demonstrable experience structuring and handling complex solutions for business problems to meet clients’ needs

Preferred qualifications, capabilities, and skills

• Hand on experience developing solutions for Data and AI Platforms
• Self-starter, comfortable operating with the ambiguity that comes with starting up a new team