Executive Director - Senior Solutions Director - Data and AI Fusion Platform

J.P. Morgan; New York (NY); On-site; USD 250,000 - 400,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Executive Product Solutions Director for the Firmwide Data and AI Platform to lead a cluster of products and guide Technical Account Managers (TAMs).

You will craft complex solutions, identify market opportunities, and shape customer-centric strategies in a fast-paced, collaborative environment. You will partner with TAMs to drive end-to-end solution strategies, manage product development, and ensure delivery of customer value while navigating ambiguity and

Qualifications

• 8+ years of experience leading and developing solutions across multiple teams and a cluster of products.
• Experience facilitating internal platform adoption activities and developing strategies.
• Ability to structure and deliver complex solutions for client needs.

Responsibilities

• Advises the Product Solutions teams on solutioning and adopting client-facing products while crafting complex solutions and assessing risk.
• Leverages knowledge of product clusters to manage end-to-end solution development.
• Manages collection of client feedback and oversees delivery of feedback to Product teams.

Skills

Leadership experience

Solutions architecture

Product strategy

Data & AI Platforms

Stakeholder management

Job description

Unlock your potential as a leader in product solutions, where you will guide Technical Account Managers (TAM), optimize complex problem-solving, and shape customer-centric strategies. Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment.

As a Executive Product Solutions Director in the Firmwide Data and AI Platform team, you are an expert in a cluster of products (Data and AI Platforms). As a leader on the team, you leverage your advanced capabilities to craft complex solutions, partner with TAMs to identify and capture market opportunities, and create new ways for teams to continuously deliver value to customers.

Job responsibilities

• Advises the Product Solutions teams on solutioning and adopting new and existing client-facing products and capabilities while crafting complex solutions and assessing risk to enhance the customer experience
• Leverages extensive knowledge of a cluster of products and capabilities to manage the strategic development of end-to-end product solution strategies and processes
• Manages the collection of client feedback and oversees the delivery of feedback to Product teams

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products
• Extensive experience facilitating internal platform adoption activities and developing and optimizing strategies and processes
• Demonstrable experience structuring and handling complex solutions for business problems to meet clients’ needs

Preferred qualifications, capabilities, and skills

• Hand on experience developing solutions for Data and AI Platforms
• Self-starter, comfortable operating with the ambiguity that comes with starting up a new team

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Develop product solutions for our Firmwide Data and AI platform for an assigned set of customers