Executive Director - Senior Living & Memory Care

Rittenhouse Village Pittsford; Town of Pittsford (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

401(k) with employer match

Paid training

Wellness benefits

Employee Assistance Program

Job summary

Discovery Senior Living invites applications for an Executive Director role at Rittenhouse Village Pittsford in Pittsford, NY. You will provide strategic and operational leadership to deliver exceptional service, financial performance, and a vibrant community culture.

This on-site, full-time role requires a results-driven leader with senior living experience and a track record of census growth, guided by a culture of care and accountability. Competitive compensation includes a bonus potential.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, Hospitality, or related field.
• Minimum 2 years of management experience, with at least 2 years as an Executive Director in senior living (AL/MC - highly desired/IL).
• Proven success in census growth, operational leadership, and financial management.
• Strong team leadership skills with experience in hiring, performance management, and coaching.
• Excellent communication, problem-solving, and decision-making skills.
• Experience with private pay communities desired.
• Participation in rotating on-call and Manager on Duty (MOD) coverage required.

Responsibilities

• Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals.
• Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards.
• Maintain full responsibility for community financials, budgets, and operational performance metrics.
• Drive achievement of NOI, occupancy, and resident engagement targets.
• Monitor and manage operating costs, labor, and collections in alignment with financial expectations.
• Champion a resident-centered model of care that prioritizes service, dignity, and engagement.
• Foster a supportive environment for residents, families, and team members alike.
• Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight.
• Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent.
• Provide visible leadership to department heads and community team members.
• Hire, train, develop, and coach staff to achieve high performance and job satisfaction.
• Implement policies and procedures that promote compliance, accountability, and professional growth.
• Support an inclusive, collaborative, and performance-driven work culture.
• Partner with the sales team to drive occupancy and maximize top-line revenue.
• Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning.
• Cultivate and maintain relationships within the community to support lead generation and referrals.
• Lead external business development strategy with clear accountabilities and measurable outcomes.
• Ensure compliance with state AL/MC regulations, policies, and resident documentation.
• Lead monthly “at‑risk” meetings and family engagement efforts.
• Oversee specialized programming (e.g., SHINE® Memory Care) to ensure effectiveness.
• Ensure wellness and care plans are properly implemented and tracked.

Skills

Leadership

Budgeting

Regulatory compliance

Communication

Team development

Education

Bachelor’s degree in Business Administration, Healthcare Administration, Hospitality, or related field

Job description

Discovery Senior Living invites applications for an Executive Director role at Rittenhouse Village Pittsford in Pittsford, NY. You will provide strategic and operational leadership to deliver exceptional service, financial performance, and a vibrant community culture.

This on-site, full-time role requires a results-driven leader with senior living experience and a track record of census growth, guided by a culture of care and accountability. Competitive compensation includes a bonus potential.