Executive Director, Real Estate Asset Management

rgare; Chesterfield (MO); Presencial; USD 140 000 - 190 000; Tempo integral

Resumo da oferta

RGA is seeking a senior leader to oversee the real estate asset management and surveillance team for high-touch loan servicing and CML portfolio surveillance. You will assign responsibilities, develop policies, supervise staff, and coordinate with Audit, Law, IT, and Treasury to ensure regulatory compliance and accurate reporting.

The role requires deep expertise in commercial mortgage loan servicing, team leadership, and vendor management.

Qualificações

• Team and Project Management Leader Expertise
• Bachelor's Degree in Business, Business Administration, Accounting, Finance or equivalent related work experience
• 10+ years commercial real estate loan servicing
• 5-7 years leadership/management experience
• Master's degree, MBA, or equivalent secondary degree
• Experience with automated servicing systems

Responsabilidades

• Primary point of contact with Audit, Investment Accounting, risk, Compliance, IT, Law to develop processes and procedures for loan asset management and surveillance.
• Lead internal and external processes and special projects involving commercial mortgage loan asset management and surveillance.
• Primary interface with borrowers for mortgage loan asset management and surveillance activities.
• Create, lead and manage the real estate asset management/surveillance team and workflows; implement software systems and automated data processing.
• Perform supervisory duties: hiring, training, evaluating, coaching, and disciplining staff; allocate resources for Real Estate Investment team.
• Lead all aspects of loan asset management and surveillance for the agency's CML program; support Legal on high-touch servicing matters.
• Develop procedures and guidelines, including Sox and EUC, to ensure accurate documentation and processing.
• Manage data and vendor relationships (CoStar, Moody's, Smart Capital).
• Ensure PLM is populated with up-to-date property and loan level information; manage schedules and updates.

Conhecimentos

Team leadership

Project management

Mortgage loan servicing

Communication

Formação académica

Bachelor's degree in Business/Administration/Finance

MBA or Master's degree

Ferramentas

PLM software

CoStar

Moody's

Smart Capital

Descrição da oferta de emprego

You desire impactful work.

You’re RGA ready

RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies , we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

A Brief Overview

Lead, develop and manage the real estate asset management and surveillance team for high-touch loan servicing and CML portfolio surveillance; assign and coordinate individual responsibilities for managing the CML portfolio, including loan risk ratings, loan requests, modifications, special servicing matters, REO management, maturity tracking and management. Develop and implement policies and procedures relating to all aspects of asset management and surveillance including but not limited to team training, financial loan reporting, task related vender management, watch list, portfolio surveillance, resource allocation. Serve as Asset Management's lead person to outside vendor relationships and act internally as front person supporting RGA departments including Loan Servicing, Law, IT, Investment Accounting, Treasury, internal and external audit to lend the operational knowledge required to support the company's commercial real estate efforts. Lead role in the development of policies, procedures, standards, and controls related to CML and real estate management to help ensure the company's reporting requirements and regulatory compliance.

What you will do

• Primary point of contact with Internal and External audit, Investment Accounting, risk, Compliance, IT, Law to develop and implements processes, policies, and procedures necessary to support all loan asset management, surveillance, and high-touch servicing matters.
• Lead in supporting internal and external processes and special projects involving commercial mortgage loan asset management and surveillance.
• Primary "go to" interface with borrowers relating to all mortgage loan asset management and surveillance activities.
• Create, lead, and manage the real estate asset management/surveillance team and workflow, including special projects such as implementation of software systems and the automated processing of borrower reported financial data to in-house system of record (PLM), and the supervision of scanning borrower reported financial data.
• Perform supervisory duties including, but not limited to hiring, training, evaluating, coaching, and disciplining direct reports. Plan and manage resources to provide support to the Real Estate Investment team as needed.
• Lead/supervise all aspects of loan asset management and surveillance for RGA CML program; function as the expert on any in-house loan management/reporting new or existing software/process and assist RGA's Legal department with high-touch servicing matters.
• Create new and refine existing procedures and guidelines, including Sox and EUC processes and narratives to ensure accurate documentation and processing for all processes including SOC Mortgage Loan Impairment Process.
• Manage data and service provider relationships as needed (CoStar, Moody's, Smart Capital)
• Lead and direct all high-touch loan servicing and reporting to ensure system of record (PLM) is fully populated with all current and accurate property level and loan level information.
• Responsible for all schedules, and updates for all asset management reports and amortization schedules on all loans.
• Monitor receipt of all monthly principal, interest payments and payoffs and manage all delinquent payments as necessary; ensure all loan property taxes and insurance payments are current.
• Serve as the initial and "go to" point of contact with borrowers for all loan related issues including assumptions, transfers, releases, modifications, etc.
• Participate in all Watch List, Restructures and OTTI functions as required.
• Monitor all upcoming loan maturities and identify and manage all maturity issues.

Qualifications

Education and Experience

Required:

• Team and Project Management Leader Expertise - medium to large sized teams and groups
• Bachelor's Degree in Business, Business Administration, Accounting, Finance or equivalent related work experience
• 10+ years commercial real estate loan servicing
• 5-7 years leadership/management experience

Preferred:

• Master's degree, MBA, or equivalent secondary degree
• Insurance, reinsurance, financial services experience
• Experience with automated servicing systems

Skills and Abilities

Required:

• Intermediate Word, Excel
• Advanced knowledge of commercial mortgage loan theory and application
• Advanced knowledge of commercial mortgage loan tracking software applications
• Advanced knowledge and ability to perform office management
• Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions
• Advanced oral and written comm