Executive Director, Quality & Safety Excellence

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Rogers (AR); On-site; USD 140,000 - 250,000; Full time

Job summary

Mercy is seeking an Executive Director of Quality and Safety to provide operational oversight of clinical quality programs required by CMS and payer value-based programs. The role leads a team to improve outcomes, reduce harm, and optimize value across Mercy's care continuum.

Strong leadership, analytics, and cross-department collaboration are essential. The Executive Director will align quality initiatives with Mercy's mission and standards, supporting infection prevention, patient safety, and

Qualifications

• MBA, MHA, MPH or MS in nursing.
• Minimum of ten (10) years of direct healthcare management experience with significant project management, improvement, clinical performance programs, clinical operations, analytics and report preparation.
• Strong understanding of clinical quality measures (e.g., HEDIS) and CMS/commercial programs.
• Ability to build relationships across departments; strong relationship-building skills.
• Superior written and verbal communication skills.
• Superior analytical and problem-solving skills.
• Experience applying information technology solutions to clinical and operational settings.
• Strong project organization and delivery management to synchronize multiple teams on a timeline.
• Attention to detail with a passion for continual improvement.
• Ability to travel to Mercy facilities as needed.

Responsibilities

• Oversee operational oversight for clinical quality program deliverables required by CMS and payor value-based programs.
• Direct, oversee, plan, coordinate and evaluate a comprehensive approach to improve clinical outcomes and minimize patient harm.
• Lead Mercy-wide quality initiatives with measurable deliverables across departments.
• Manage a team of improvement professionals to drive top performance and excellence across the care continuum.
• Ensure activities align with Mercy mission, values, and Service Standards.

Skills

Project management

Quality improvement

Relationship-building

Communication skills

Leadership

Analytical thinking

Education

MBA / MHA / MPH / MS in nursing

Job description

Mercy is seeking an Executive Director of Quality and Safety to provide operational oversight of clinical quality programs required by CMS and payer value-based programs. The role leads a team to improve outcomes, reduce harm, and optimize value across Mercy's care continuum.

Strong leadership, analytics, and cross-department collaboration are essential. The Executive Director will align quality initiatives with Mercy's mission and standards, supporting infection prevention, patient safety, and