Executive Director, Operations

AdventHealth; United States; On-site; USD 112,000 - 208,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave 4 Weeks

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Florida seeks a senior leader to oversee strategic operational and financial performance across service lines. You will supervise operational leadership, drive system improvements, and develop clinic operations that enhance patient experience, staff engagement, and fiscal results.

You will design capital, expense, and revenue budgets, evaluate new revenue streams, and ensure regulatory compliance including PSO/PSES processes.

Qualifications

• Bachelor's degree and 6+ years of related experience.
• Experience in medical practice financial administration and revenue cycle management.
• Understanding of employment law, fraud/abuse rules, and regulatory standards.
• Proven ability to manage relationships with staff, patients, and stakeholders.

Responsibilities

• Manages strategic operational and financial performance of service lines.
• Directly supervises the operational leadership in each service line.
• Leads teams to improve existing systems and develop new clinic systems to enhance patient experience, team engagement, and fiscal performance.
• Develops systems and processes to ensure brand standards and operational excellence are consistent across regions and service lines.
• Strategically identifies and evaluates new revenue streams for the service line, providing research, business plans, pro formas, requests for proposals, reports, observations, and recommendations.
• Develops capital, expense, and revenue budgets as well as routine and new center expenditures.
• If designated as the PSO Liaison, serves as the primary link with PSOs while ensuring PSQIA compliance.
• Define, implement, manage, and document PSES processes in compliance with privacy and regulatory standards.

Skills

Senior leadership

Healthcare administration

Strategic planning

Change management

Regulatory compliance

Financial acumen

Communication skills

Team building

Education

Bachelor's degree

Master's degree (Preferred)

Field of Study: Healthcare or science-related

Tools

Microsoft Office (Outlook, Word, Excel, Publisher, PowerPoint)

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

13100 FORT KING RD

City:

DADE CITY

State:

Florida

Postal Code:

33525

Job Description:

• Manages strategic operational and financial performance of service lines.
• Directly supervises the operational leadership in each of the service lines.
• Leads teams to improve existing systems and develop new clinic systems to enhance patient experience, team engagement, and fiscal performance.
• Develops systems and processes to ensure brand standards and operational excellence are consistent across all regions and service lines.
• Strategically identifies and evaluates new revenue streams for the service line, providing research, business plans, pro formas, request for proposals, reports, observations, and recommendations.
• Develops capital, expense, and revenue budgets as well as routine and new center expenditures.
• If designated as the PSO Liaison, the incumbent will serve as the primary link between the assigned entity or entities, their affiliated providers, and one or more federally listed Patient Safety Organizations (PSOs), while ensuring compliance with the Patient Safety and Quality Improvement Act (PSQIA) by the assigned entity or entities and their staff.
• The PSO Liaison will accurately define, implement, manage, and document all Patient Safety Evaluation System (PSES) processes in compliance with privacy, confidentiality, and security requirements established by organizational policies and federal regulations, while keeping leadership informed of PSES status and the level of engagement with the PSO(s) to improve patient safety and quality across the assigned entity or entities.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrated effectiveness as a senior leader with a strong track record of performance improvement, leadership, training, and coaching. [Required]
• Comprehensive knowledge and experience in practice acquisition, physician recruitment/retention, medical practice operations, and an understanding of facility operations and change management.. [Required]
• Proven success in communication, negotiation, dialogue, and the ability to articulate complex information in understandable terms to all levels of staff. [Required]
• Experience in medical practice financial administration, revenue cycle management, financial analysis, strategic planning, and problem-solving skills. [Required]
• Thorough understanding of legal issues related to medical practices, compensation management, employment law, fraud/abuse rules, and appropriate implementation of applicable regulatory standards, rules, and guidelines. [Required]
• Proficiency in establishing and maintaining effective working relationships with medical and administrative staff, patients, the public, and all stakeholders. [Required]
• Skilled in planning, organizing, prioritizing work, delegating, achieving goals and objectives, and developing and maintaining strong provider relationships. [Required]
• Excellent oral, written, and interpersonal communication skills, with proficiency in Microsoft Office Outlook, Word, Excel, Publisher, PowerPoint, and effective computer skills. [Required]
• Ability to build and maintain effective and productive teams, manage change, solve practical problems, and interpret a variety of instructions. [Required]
• Demonstrates a broad knowledge of healthcare administration, healthcare industry, acute-care hospital operations, finance, management, and strategic health service market research/analytics. [Required]
• Professional decision-making, proposing recommendations on organizational culture development, executive-level presentation skills, and the ability to positively influence others. [Required]
• Considerable knowledge of management principles, supervision, planning, budgeting, healthcare finance, personnel, and the ability to organize, delegate, and establish meaningful goals. [Required]
• Detail-oriented with excellent planning/facilitation skills, the ability to multi-task, work independently, and think strategically to anticipate future consequences and trends. [Required]
• Demonstrates the ability to work well with others using tact and diplomacy, and the capacity to relate to people in a manner that wins confidence and establishes support. [Required]

Education:

• Bachelor’s [Required]
• Master’s [Preferred]

Field of Study:

• In healthcare or science-related field

Work Experience:

• 6+ years of related experience [Required]
• Experience leading multiple hospital departments, clinical ancillary or support department(s) [Preferred]

Additional Information:

• An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree:
• Bachelor’s degree AND 6+ years of related experience OR
• Associate degree AND 8+ years of relevant experience OR
• High School Diploma AND 10+ years of related experience

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$111,800.00 - $207,979.20

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.