Executive Director, Leonard & Marjorie Williams Family YMCA

Ymc; Orlando (FL); On-site; USD 120,000 - 170,000; Full time

Job summary

YMCA of Central Florida is seeking an Executive Director to oversee the Family Center operations, including staff, programs, facilities, and community outreach. The role emphasizes strategic growth, financial stewardship, and delivering high‑quality wellness and youth programs.

Responsibilities include leading staff and volunteers, driving membership and program participation, managing budgets, and collaborating with the Board to advance the YMCA’s mission within the community.

Qualifications

• Experience managing an operational budget and achieving revenue growth.
• Proven ability to recruit, develop and retain department leads and staff.
• Leadership for staff performance, evaluations and meetings.
• Direct membership strategies and growth initiatives.
• Guide member retention through program participation and quality.
• Develop quality programs and schedules based on member needs.
• Identify and adopt best practices in systems/tech for center management.
• Oversee safety, facilities, and asset maintenance.
• Develop annual campaigns and scholarship initiatives to grow support.

Responsibilities

• Creates vision and direction for growth and objectives.
• Leads people/resources; manages conflicts; promotes diversity.
• Drives membership and program growth; builds relationships with members.
• Develops community connections, fundraising, and volunteer engagement.
• Models professionalism; communicates the YMCA mission and values.
• Oversees operations, facilities, safety, and equipment usage.
• Collaborates with the Board and volunteers to educate community about YMCA work.
• Engages community leaders to establish a strong volunteer structure.
• Supports association objectives as part of the management team.
• Compiles and implements duties assigned by management.

Skills

Staff leadership

Budget management

Recruitment and retention

Performance evaluations

Membership growth

Program development

Community outreach

Board development

Effective communication

Strategic planning

Volunteer development

Fundraising

Job description

Description

POSITION SUMMARY

Under the general direction of the District Executive/District Vice President, the Executive Director manages the overall operations of a Family Center, including staff and programs. The Executive Director supervises, develops and implements a full range of services including Membership, Wellness, Aquatics, Sports and Family Programs, Facilities Management, Scholarship and Board Development.

Job Responsibilities

• Creates vision and establishes direction: thinks strategically; plans for future operational growth; implements business objectives.
• Effectively develops and manages people and resources: leads effectively; advocates diversity; develops and recognizes people/resources; engages in problem solving; manages conflicts; possesses high-level organizational skills.
• Creates and maintains a focus on membership and program growth: engage and connect with members; responds to members’ needs; builds relationships; focuses on quality standards.
• Builds community resources (involvement, volunteers and financial development): builds community relationships; tells the Y story; builds Board leadership; embraces and demonstrates commitment to volunteerism; understands and implements the fundraising process.
• Models professionalism and communicates effectively: exudes integrity; inspires others; exhibits expert level of verbal and written communication; promotes and represents the mission and core values of the YMCA of Central Florida.

Requirements

QUALIFICATIONS

• Manage the Family Center’s operational budget to achieve a positive financial surplus and positive revenue growth.
• Recruit, select, develop and retain appropriate skill depth level of department leads for the Family Center. Supervise department leadership and Family Center staff. Establish training and career succession plan for department leads.
• Provide leadership to Family Center staff through establishment of high performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings.
• Direct Family Center Membership strategies and initiatives, resulting in positive growth of membership revenue and units.
• Guide positive growth in Family Center member retention through activity usage and participation in the core programs of Wellness, Aquatics, Sports, Family Programs, and Volunteers.
• Develop and implement quality programs and schedules to meet the needs of members. Encourage and listen to member feedback to improve program quality.
• Identify and employ best practices in systems and technology to support efficient and effective management of the Family Center.
• Maximize facility and equipment usage during operating hours. Manage and maintain clean facilities, property, and equipment within the Family Center.
• Oversee the employee safety program and ensure that liability risk exposures are identified and resolved within the Family Center.
• Develop Family Center Annual Campaign and Scholarship initiatives to grow scholarship participants, revenue, donors, and volunteers.
• Promote the YMCA of Central florida’s special events throughout the community and family center.
• Collaborate with Board of Directors and volunteer committees to educate the community about the work of the YMCA of Central Florida and its mission.
• Engage, recruit and develop key community leaders for the Board of Directors. Maintain contacts with political, business, and civic leaders, as well as community groups and schools to develop a solid volunteer structure.
• Provide leadership and understanding of the mission of the YMCA of Central Florida to staff, members and the community. Promote and represent the mission and core values of the YMCA of Central Florida in the Family Center and its programs.
• Serve as a member of the association management team to support and impact the overall objectives of the association.
• All other duties assigned by Management.

Working conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• The employee frequently is required to sit and reach, and must be able to move around the work environment.
• The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.

DISCLAIMERS

• Must complete successful background screening, which includes criminal and drug screening.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
• This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.