Executive Director, Family Center Growth & Impact

YMCA of Central Florida; Orlando (FL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

YMCA of Central Florida is seeking an Executive Director to manage a Family Center's operations, staff and programs in Orlando. You will oversee membership, wellness, aquatics, sports and family programs, facilities management, scholarships and board development.

The role requires strategic leadership, budget oversight, program development and strong community partnerships to advance the YMCA mission in the Central Florida region.

Qualifications

• Manage Family Center operational budget to achieve a positive financial surplus and growth.
• Recruit, select, develop and retain department leads; supervise staff and establish succession plans.
• Provide leadership through high performance standards, evaluations and staff meetings.
• Direct Membership strategies and initiatives to grow revenue and units.
• Guide member retention through Wellness, Aquatics, Sports, Family Programs and Volunteers.
• Develop and implement quality programs and schedules to meet member needs.
• Identify best practices in systems/tech to support management.
• Maximize facility usage and maintain clean, safe spaces.
• Oversee employee safety program and liability risk management.
• Develop Annual Campaign and Scholarship initiatives to grow revenue and donors.
• Promote YMCA of Central Florida events and mission in the community.
• Collaborate with Board and volunteers to educate the community about the YMCA mission.
• Engage community leaders to build a solid volunteer structure.
• Provide leadership to staff to promote the YMCA mission and core values.
• Serve on the association management team to support objectives.
• All other duties as assigned.

Responsibilities

• Creates vision and establishes direction: plans for future growth and objectives.
• Develops people and resources: leads, resolves conflicts, and organizes effectively.
• Focuses on membership and program growth; builds relationships with members.
• Builds community resources through volunteers and fundraising efforts.
• Models professionalism and communicates the mission and values.

Skills

Leadership

Budgeting

Staff development

Recruitment

Program management

Board relations

Fundraising

Communication

Job description

Description

POSITION SUMMARY

Under the general direction of the District Executive/District Vice President, the Executive Director manages the overall operations of a Family Center, including staff and programs. The Executive Director supervises, develops and implements a full range of services including Membership, Wellness, Aquatics, Sports and Family Programs, Facilities Management, Scholarship and Board Development.

Job Responsibilities

• Creates vision and establishes direction: thinks strategically; plans for future operational growth; implements business objectives.
• Effectively develops and manages people and resources: leads effectively; advocates diversity; develops and recognizes people/resources; engages in problem solving; manages conflicts; possesses high-level organizational skills.
• Creates and maintains a focus on membership and program growth: engage and connect with members; responds to members’ needs; builds relationships; focuses on quality standards.
• Builds community resources (involvement, volunteers and financial development): builds community relationships; tells the Y story; builds Board leadership; embraces and demonstrates commitment to volunteerism; understands and implements the fundraising process.
• Models professionalism and communicates effectively: exudes integrity; inspires others; exhibits expert level of verbal and written communication; promotes and represents the mission and core values of the YMCA of Central Florida.

Requirements

QUALIFICATIONS

• Manage the Family Center’s operational budget to achieve a positive financial surplus and positive revenue growth.
• Recruit, select, develop and retain appropriate skill depth level of department leads for the Family Center. Supervise department leadership and Family Center staff. Establish training and career succession plan for department leads.
• Provide leadership to Family Center staff through establishment of high performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings.
• Direct Family Center Membership strategies and initiatives, resulting in positive growth of membership revenue and units.
• Guide positive growth in Family Center member retention through activity usage and participation in the core programs of Wellness, Aquatics, Sports, Family Programs, and Volunteers.
• Develop and implement quality programs and schedules to meet the needs of members. Encourage and listen to member feedback to improve program quality.
• Identify and employ best practices in systems and technology to support efficient and effective management of the Family Center.
• Maximize facility and equipment usage during operating hours. Manage and maintain clean facilities, property, and equipment within the Family Center.
• Oversee the employee safety program and ensure that liability risk exposures are identified and resolved within the Family Center.
• Develop Family Center Annual Campaign and Scholarship initiatives to grow scholarship participants, revenue, donors, and volunteers.
• Promote the YMCA of Central florida’s special events throughout the community and family center.
• Collaborate with Board of Directors and volunteer committees to educate the community about the work of the YMCA of Central Florida and its mission.
• Engage, recruit and develop key community leaders for the Board of Directors. Maintain contacts with political, business, and civic leaders, as well as community groups and schools to develop a solid volunteer structure.
• Provide leadership and understanding of the mission of the YMCA of Central Florida to staff, members and the community. Promote and represent the mission and core values of the YMCA of Central Florida in the Family Center and its programs.
• Serve as a member of the association management team to support and impact the overall objectives of the association.
• All other duties assigned by Management.

Working conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• The employee frequently is required to sit and reach, and must be able to move around the work environment.
• The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.

DISCLAIMERS

• Must complete successful background screening, which includes criminal and drug screening.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
• This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.