Executive Director Insurance Service.

Veterans Benefits Administration; Philadelphia (Philadelphia County); On-site; USD 152,000 - 220,000; Full time

Job summary

The Veterans Benefits Administration’s Insurance Service seeks an SES leader to oversee seven in-house life insurance programs, including the Servicemembers' Group Life Insurance (SGLI) portfolio, ensuring timely delivery and financial protection for beneficiaries.

You will guide claims processing, policy development, and regulatory initiatives while collaborating with Congress and industry partners to drive innovative products and services.

Qualifications

• Executive Core Qualifications (ECQ) required for SES leadership positions.
• Technical Qualifications (TQ) related to life insurance or national benefits programs.

Responsibilities

• Oversee seven in-house life insurance programs and SGLI portfolio.
• Oversee claims processing and payments of government life insurance awards.
• Develop policies, procedures, and regulations for VA life insurance programs.
• Engage with Congress and testify at hearings as needed.
• Lead regular visioning and strategic planning with industry partners.

Skills

Executive leadership

Program management

Strategic planning

Job description

Duties

The position is in the Veterans Benefits Administration's (VBA) Insurance Service. The responsibilities include, but are not limited to:

• Administering VA's seven in-house Life Insurance programs and overseeing the Servicemembers' Group Life Insurance (SGLI) portfolio of four Life Insurance programs
• Overseeing claims processing and payments of Government life insurance awards to beneficiaries; processing beneficiary designations, and adjudicating requests for insurance disability benefits
• Providing recommendations for the reinvestment of trust funds to meet expected future liabilities
• Formulating and implementing procedures, plans, proposed legislation, and regulations pertaining to VA life insurance programs
• Meeting with Congressional members and testifying at Congressional hearings as needed to address issues concerning VA life insurance
• Conducting regular visioning and strategic planning concentrating on new products, services, technology, etc. with industry partners where ideas are exchanged, and initiatives are developed

Requirements

Conditions of employment

• Must be a US citizen or National.
• Subject to a One year probationary period required (unless already completed).
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.
• May be subject to pre-employment and random drug tests.
• Public Financial Disclosure Report (SF-278) is required within 30 days of appointment.
• May be subject to reassignment geographically or organizationally.
• VA structures its SES positions into pay bands. This is a pay band 2 position and the salary range is $151,661 to $220,200. Exceptions to the cap of the range may be considered in certain circumstances.

Qualifications

To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ), and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit will be disqualified. Please see "Required Documents" section below for all resume formatting requirements. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.

Do NOT submit a separate narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications.

• Demonstrated experience in successfully leading and managing a program that administers life insurance or a national benefits program, ensuring individuals and their families receive comprehensive financial protection and long-term security. Experience should reflect the ability to oversee end-to-end benefit delivery, promote awareness and understanding of life insurance and/or a national benefits program, and support the financial well-being and stability of customers or beneficiaries through effective program operations and stakeholder engagement.
• Experience in providing operational oversight of the development and implementation of policies, procedures, and initiatives for a specialized program within a large department or organization.

Executive Core Qualifications (ECQs)

In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.

There Are Five ECQs

ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding -

This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.

• Sub-Competencies:
  • Knowledge of the American System of Government: Demonstrates understanding and appreciation of the American system of government, including the Constitution, the Bill of Rights, separation of powers, federalism, and the historical development of the American Nation.
  • Commitment to the Rule of Law: Upholds the principles of the American Founding, including equality under the law and democratic self-government. Ensures the law is applied fairly and consistently.
  • Civic-Mindedness: Stays up-to-date on important developments in American government and aligns organizational objectives and practices with presidential and public interests. Demonstrates a commitment to serve the American people.

ECQ 2: Driving Efficiency -

This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.

• Sub-Competencies:
  • Fiscal Responsibility: Strategically manages, allocates and monitors financial resources. Aligns priorities and initiatives to justify budget proposals. Monitors expenditures, cuts unnecessary costs, and uses cost-benefit analysis to set priorities.
  • Managing Resources: Manages resources efficiently and effectively based on current and projected organizational goals, skills, budget considerations, and staffing needs.
  • Leveraging Technology: Explores emerging technology and potential applications. Incorporates technology to enhance efficiency and achieve results. Ensures access to and security of technology systems

ECQ 3: Merit and Competence -

This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.

• Sub-Competencies:
  • Technical Skill: Possesses the requisite technical knowledge and subject matter expertise to consistently produce timely, high-quality work. Is considered a strong contributor in his or her domain.
  • Problem Solving: Engages in critical and data-driven thinking when diagnosing root causes and evaluating options. Identifies and promptly addresses the most pressing, high-priority problems.
  • Agility and Resilience: Anticipates and adapts to change, new ideas, new information, and new conditions. Is committed to continuous improvement. Deals effectively with pressure and remains optimistic and persistent, even under adversity.

ECQ 4: Leading People -

This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.

• Sub-Competencies:
  • Accountability: Ensures that employees are appropriately recruited, selected, appraised, trained, and retained. Takes swift action to address performance- or conduct-based deficiencies in employees supervised. Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
  • Developing Others: Recognizes and rewards outstanding achievement in others. Develops the ability of others to perform and contribute to the organization by providing opportunities to learn through formal and informal methods. Cultivates a dynamic environment in which employees are not afraid to make mistakes.
  • Executive Judgement: Makes well-reasoned, timely, and effective decisions and considers short- and long-term implications. Communicates effectively with stakeholders across all organizational levels, sharing and guarding information where appropriate.

ECQ 5: Achieving Results -

This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

• Sub-Competencies:
  • Operational Mindset: Effectively translates strategies into actionable steps and processes. Partners effectively with stakeholders to drive adoption and addresses blockers to ensure successful implementation.
  • Innovation: Applies creativity to improving products and processes, challenges convention, takes measured risks, and considers ways to simplify and remove unnecessary requirements.
  • Strategic Thinking: Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization by evaluating conditions, resources, capabilities, constraints, and organizational goals and values.

Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES. See "Required Documents" section for additional information.

Education

If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

Foreign Education

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. For further information, visit:

Additional information

Veteran Preference does not apply to the Senior Executive Service.

Drug Testing: All applicants tentatively selected for VA Senior Executive Service employment in any position are subject to urinalysis to screen for illegal drug use prior to appointment and will be subject to random testing thereafter. Applicants who refuse to be tested will be denied employment with VA.

Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement.

VA structures its SES positions into pay bands. This is a pay band 2 position and the salary range is $151,661 to $218,800. The categories are based on the position scope, breadth, functions, and placement within the structure of organizational levels across the Department/Agency. Exceptions to the cap of the range may be considered in certain circumstances.

Equal Employment Opportunity (EEO) Policy Statement

Employment Information Resources - Resource Center

Males born after 12-31-1959 must be registered or exempt from Selective Service (see

OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.