Executive Director Human Resources Operations Center

Veterans Health Administration; Salt Lake City (UT); On-site; USD 152,000 - 220,000; Full time

Job summary

The Veterans Health Administration seeks an Executive Director of the Human Resources Operations Center to provide strategic leadership for HR operations across the nation’s largest integrated healthcare HR enterprise.

This role directs workforce planning, talent acquisition, classification, compensation, benefits, and HR technology integration, driving modernization and data-driven decision making across VA facilities and national programs.

Qualifications

• Education must be accredited; transcripts may be required if selected.
• Foreign education must be evaluated for equivalence by a credentialing authority.

Responsibilities

• Lead HR operations strategy for the VHA HR enterprise and manage staff.
• Ensure nondiscriminatory practices in merit-based promotions and recruitment.
• Oversee planning, multi-year work plans, and policy changes due to budget/legislation.
• Drive organizational changes, budget allocation, and personnel actions.
• Coordinate HR systems, talent acquisition, classification, and benefits.
• Develop workforce planning, AI adoption, and analytics in HR functions.
• Represent VHA in interagency councils and ensure system integration.

Job description

Executive Director Human Resources Operations Center

• Department: Department of Veterans Affairs
• Location: Location Negotiable After Selection

The Executive Director, Human Resources Operations Center(EDHROC) reports to the Veterans Health Administration (VHA) Chief, Human Capital Management and serves as VHA's principal executive leader for Human Resources (HR) operations, providing strategic direction and oversight for the nation's largest integrated healthcare HR enterprise.

Key Responsibilities

Duties of this position include but are not limited to: Work with the Deputy ED HROC to conduct all management functions for supervised staff. Support equal employment opportunity by implementing nondiscriminatory practices in merit-based promotions, recruitment, fair treatment of employees, recognition of achievements, career development, and optimal utilization of employee skills.

Exercise delegated authority over the planning, direction, and timely execution of programs and multiple national level segments managed through subordinate units. Set and approve goals and objectives, approving multi-year and long-range work plans, revising long-term plans, and managing policy changes resulting from appropriations or legislative adjustments.

Lead organizational changes and major program restructures as needed, use discretionary authority to allocate budgeted funds, and hold final authority for personnel actions and organizational design proposals recommended by subordinate supervisors, except for those requiring clearance above designated thresholds.

Serve as the primary architect and executive leader for VHA-wide HR operations strategy, integrating workforce planning, talent acquisition, classification, compensation, recruitment and placement, employee benefits, human resource development, performance management, employee engagement, employee/labor relations, HR technology innovation, and information systems.

Develop and implement strategic and succession plans aligned with VA and VHA's goals, with special focus on future HR and healthcare workforce needs, clinical talent pipelines, and digital or other modernization. Champion adoption of artificial intelligence (AI) and advanced analytics in areas of HR to include, but not limited to, strategic HR planning with workload forecasting, predictive modeling of workforce needs, and zero-defect and timely hiring.

Lead and ensure the success of major VHA HR initiatives which change but currently include 30-day hiring; HR modernization (onboarding, automation); modernized talent acquisition and HR technology integration with the latest HR systems; bio-surveillance workforce optimization; skills-based workforce planning; clinical pipeline expansion; and employee engagement and leadership development.

Direct and ensure operational quality and performance of HR across the VHA enterprise, through comprehensive quality reviews, compliance checks, and continuous improvement processes. Advise leaders across VHA and VA, tailoring newly developed methods and procedures to address varying needs in medical centers, regional offices, and national or specialty programs.

Represent VHA as lead or executive member on VA and interagency councils, working groups, and project teams to advise and shape HR solutions of national and cross-agency significance. Collaborate with VA Central Office, Office of Chief Human Capital, labor organizations, external partners, IT leadership, and fiscal or other significant national teams to assure HR system integration, resource optimization, and compliance with legal, regulatory, and operational standards.

Partner with regional directors, medical center directors, subordinate and external HR directors, supervisors, leads, and partner offices to ensure HR services are delivered with the highest standards of legality, integrity, efficiency, and customer service.

Requirements & Education

If you are qualifying for this position by substituting education or training for experience, an official transcript or equivalent will be required if you are selected. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.

Department of Education. Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S.

accredited college or university. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov)

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $151661 – $220200/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-02.

Who is eligible to apply?

This position is open under the 'Ses' hiring path.

Source: USAJOBS.gov — U.S. Federal Government