Executive Director Human Resources Operations Center

U.S. Department of Veterans Affairs; Salt Lake City (UT); On-site; USD 210,000 - 260,000; Full time

Job summary

U.S. Department of Veterans Affairs in Salt Lake City seeks an Executive Director - Human Resources Operations Center (EDHROC) to lead national HR operations and set strategic direction for the nation’s largest integrated healthcare HR enterprise.

You will report to the VHA Chief - Human Capital Management and oversee workforce strategy, modernization, AI-driven HR planning, and HR systems integration across VA clinics, regional offices and national programs.

Qualifications

• ECQs and TQs demonstrated in resume; not to exceed 2 pages.
• Executive leadership of enterprise HR operations and strategy.
• Experience guiding large, complex organizations through modernization.

Responsibilities

• Work with Deputy ED HROC to manage supervised staff.
• Implement nondiscriminatory practices in merit promotions and recruitment.
• Exercise delegated authority over planning and execution of national programs.
• Set goals, approve long-range plans, and manage policy changes.
• Lead HR modernization, onboarding, and HR technology integration.
• Advise VA leaders and collaborate on HR solutions across agencies.
• Represent VHA on VA and interagency councils and project teams.
• Collaborate with VA Central Office and external partners to ensure compliance.

Job description

Summary

The Executive Director - Human Resources Operations Center(EDHROC) reports to the Veterans Health Administration (VHA) Chief - Human Capital Management and serves as VHA's principal executive leader for Human Resources (HR) operations - providing strategic direction and oversight for the nation's largest integrated healthcare HR enterprise.

Summary

The Executive Director - Human Resources Operations Center(EDHROC) reports to the Veterans Health Administration (VHA) Chief - Human Capital Management and serves as VHA's principal executive leader for Human Resources (HR) operations - providing strategic direction and oversight for the nation's largest integrated healthcare HR enterprise.

Qualifications

To meet the minimum qualification requirements for this position - you must show that you possess the Executive Core Qualifications (ECQ) - and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit will be disqualified. Please see "Required Documents" section below for all resume formatting requirements. Your resume should include examples of experience - education - and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications - you may not receive consideration for the position. Do NOT submit a separate narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ1: Demonstrated executive leadership in directing enterprise-wide human resources operations - workforce strategy - and organizational transformation within a large - complex organization. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above - all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs - you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government - commitment to uphold the Constitution and the rule of law - and commitment to serve the American people. Sub-Competencies: Knowledge of the American System of Government: Demonstrates understanding and appreciation of the American system of government - including the Constitution - the Bill of Rights - separation of powers - federalism - and the historical development of the American Nation. Commitment to the Rule of Law: Upholds the principles of the American Founding - including equality under the law and democratic self-government. Ensures the law is applied fairly and consistently. Civic-Mindedness: Stays up-to-date on important developments in American government and aligns organizational objectives and practices with presidential and public interests. Demonstrates a commitment to serve the American people. ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources - budget effectively - cut wasteful spending - and pursue efficiency through process and technological upgrades. Sub-Competencies: Fiscal Responsibility: Strategically manages - allocates and monitors financial resources. Aligns priorities and initiatives to justify budget proposals. Monitors expenditures - cuts unnecessary costs - and uses cost-benefit analysis to set priorities. Managing Resources: Manages resources efficiently and effectively based on current and projected organizational goals - skills - budget considerations - and staffing needs. Leveraging Technology: Explores emerging technology and potential applications. Incorporates technology to enhance efficiency and achieve results. Ensures access to and security of technology systems ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge - ability and technical competence to effectively and reliably produce work that is of exceptional quality. Sub-Competencies: Technical Skill: Possesses the requisite technical knowledge and subject matter expertise to consistently produce timely - high-quality work. Is considered a strong contributor in his or her domain. Problem Solving: Engages in critical and data-driven thinking when diagnosing root causes and evaluating options. Identifies and promptly addresses the most pressing - high-priority problems. Agility and Resilience: Anticipates and adapts to change - new ideas - new information - and new conditions. Is committed to continuous improvement. Deals effectively with pressure and remains optimistic and persistent - even under adversity. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision - mission - and goals - and to drive a high-performance - high-accountability culture. This includes - when necessary - the ability to lead people through change and to hold individuals accountable. Sub-Competencies: Accountability: Ensures that employees are appropriately recruited - selected - appraised - trained - and retained. Takes swift action to address performance- or conduct-based deficiencies in employees supervised. Holds self and others accountable for measurable high-quality - timely - and cost-effective results. Developing Others: Recognizes and rewards outstanding achievement in others. Develops the ability of others to perform and contribute to the organization by providing opportunities to learn through formal and informal methods. Cultivates a dynamic environment in which employees are not afraid to make mistakes. Executive Judgement: Makes well-reasoned - timely - and effective decisions and considers short- and long-term implications. Communicates effectively with stakeholders across all organizational levels - sharing and guarding information where appropriate. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results - and to align results to stated goals from superiors. Sub-Competencies: Operational Mindset: Effectively translates strategies into actionable steps and processes. Partners effectively with stakeholders to drive adoption and addresses blockers to ensure successful implementation. Innovation: Applies creativity to improving products and processes - challenges convention - takes measured risks - and considers ways to simplify and remove unnecessary requirements. Strategic Thinking: Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization by evaluating conditions - resources - capabilities - constraints - and organizational goals and values. Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP) - or have SES reinstatement eligibility - you should attach proof (e.g. - SF-50 - Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES. See "Required Documents" section for additional information.

Duties

• Duties of this position include but are not limited to: Work with the Deputy ED HROC to conduct all management functions for supervised staff
• Support equal employment opportunity by implementing nondiscriminatory practices in merit-based promotions - recruitment - fair treatment of employees - recognition of achievements - career development - and optimal utilization of employee skills
• Exercise delegated authority over the planning - direction - and timely execution of programs and multiple national level segments managed through subordinate units
• Set and approve goals and objectives - approving multi-year and long-range work plans - revising long-term plans - and managing policy changes resulting from appropriations or legislative adjustments
• Lead organizational changes and major program restructures as needed - use discretionary authority to allocate budgeted funds - and hold final authority for personnel actions and organizational design proposals recommended by subordinate supervisors - except for those requiring clearance above designated thresholds
• Serve as the primary architect and executive leader for VHA-wide HR operations strategy - integrating workforce planning - talent acquisition - classification - compensation - recruitment and placement - employee benefits - human resource development - performance management - employee engagement - employee/labor relations - HR technology innovation - and information systems
• Develop and implement strategic and succession plans aligned with VA and VHA's goals - with special focus on future HR and healthcare workforce needs - clinical talent pipelines - and digital or other modernization
• Champion adoption of artificial intelligence (AI) and advanced analytics in areas of HR to include - but not limited to - strategic HR planning with workload forecasting - predictive modeling of workforce needs - and zero-defect and timely hiring
• Lead and ensure the success of major VHA HR initiatives which change but currently include 30-day hiring
• HR modernization (onboarding - automation)
• modernized talent acquisition and HR technology integration with the latest HR systems
• bio-surveillance workforce optimization
• skills-based workforce planning
• clinical pipeline expansion
• and employee engagement and leadership development
• Direct and ensure operational quality and performance of HR across the VHA enterprise - through comprehensive quality reviews - compliance checks - and continuous improvement processes
• Advise leaders across VHA and VA - tailoring newly developed methods and procedures to address varying needs in medical centers - regional offices - and national or specialty programs
• Represent VHA as lead or executive member on VA and interagency councils - working groups - and project teams to advise and shape HR solutions of national and cross-agency significance
• Collaborate with VA Central Office - Office of Chief Human Capital - labor organizations - external partners - IT leadership - and fiscal or other significant national teams to assure HR system integration - resource optimization - and compliance with legal - regulatory - and operational standards
• Partner with regional directors - medical center directors - subordinate and external HR directors - supervisors - leads - and partner offices to ensure HR services are delivered with the highest standards of legality - integrity - efficiency - and customer service.