Executive Director, Housing Services

University of California - Riverside; Riverside (CA); On-site; USD 126,700 - 248,700; Full time

Job summary

University of California - Riverside is recruiting an Executive Director of Housing Services to lead planning, occupancy and rate management, partnerships, and team leadership for a growing housing program. The role reports to the Associate Vice Chancellor‑Auxiliary Services and drives revenue, occupancy targets, and service quality across campus housing.

The position requires strong business, operational, and financial acumen to implement strategic initiatives, ensure compliance, and

Qualifications

• Hold a valid driver’s license and enroll in the California Employer Pull Notice Program.
• Applicants must have current work authorization when accepting a UCR staff position.

Responsibilities

• Oversee planning, occupancy and rate management across six housing complexes.
• Lead supervision of four direct reports and a department of 25 FTE and 100 students.
• Collaborate with Auxiliary Services staff and campus partners to ensure compliance and successful long‑term housing partnerships.
• Respond to emergencies and serve on the Auxiliary Services emergency response and recovery team.

Job description

Executive Director, Housing Services

UC Riverside's Housing Services is recruiting for the Executive Director, Housing Services position. The full salary range for the Executive Director, Housing Services is $126,700 - $248,700 annually. However, the expected pay scale for this position is up to $190,000 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Overview

UCR Housing will grow by 4,000 beds by 2035, serving 14,000 students. The Executive Director-Housing Services will lead planning, occupancy and rate management, partnerships, and team leadership to successfully expand housing. Under the direction of the Associate Vice Chancellor-Auxiliary Services, the Executive Director is part of the Auxiliary Services Senior Leadership team and will use experienced business, operational and financial acumen that positively supports and evolves the Housing program and overall Auxiliaries organization. UCR Housing Services serves ~10,000 residents in both campus‑owned and Public‑Private Partnership housing and generates approximately $93M in revenue. The Executive Director is responsible for a high level of organizational, administrative and programmatic responsibilities to ensure successful daily management of the operations with a strong emphasis on meeting annual rate, occupancy and financial goals established in tandem with the AVC.

Responsibilities

The campus‑owned properties consist of over 3.5M square feet and provide housing for undergraduate and graduate students (including single student and students with families) in academic and year‑round contracts. Through the supervision of four direct reports and a total department size of 25 career FTE and 100 students, the Executive Director manages the housing administration and operations areas which are comprised of the assignments/contracts processes and associated financial actions as well as the year‑round, daily residential service and operational needs in the six complexes. This includes new and continuing student contracts, summer programs, accounting/billing/reconciliation, occupancy management, contract/policy enforcement, various reports, student education with community living, access management, health & safety compliance, ResTech, move‑in/move‑out and delivery of a high‑quality residential experience. The Executive Director serves as the primary contact for the P3 housing programs and helps ensure ground lease requirements regarding occupancy, space usage and formal meetings are being met. Holds a critical role with the North District‑2 intersegmental housing program; directly responsible for ensuring compliance with the state law requirements, annual reporting, rent parameters as well as demonstrated support for the success of the long‑term partnership with the Riverside Community College District (RCCD). The Executive Director collaborates frequently with Auxiliary Services staff; builds strong relationships and works closely with campus partners including Residential Education/Student Affairs, Enrollment/Admissions, UCPD, Financial Aid, Student Business Services, Health, Well‑Being & Safety as well as UCOP and colleagues across the UC system. The Executive Director also responds to low and high level emergencies including by phone, text and in person, and serves on the Auxiliary Services emergency response and recovery team, may also be part of the campus Emergency Operations Center.

Qualifications

Required: hold a valid driver’s license, have a driving record that is in accordance with local policies/procedures, and enroll in the California Employer Pull Notice Program.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

Additional Information

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.