Executive Director, HIMS Services

City of Hope; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

City of Hope is seeking an Executive Director of Health Information Management Services to provide strategic and operational leadership across its California, Georgia, Arizona and Illinois hospitals and outpatient networks.

The role oversees coding, CDI, documentation, release of information, and records management, ensuring HIPAA and regulatory compliance while driving performance and process improvements.

Qualifications

• Bachelor's degree in Health Information Management or related field.
• RHIA or RHIT certification.
• Master’s degree preferred; strong health system experience.
• AHIMA and CHIA membership desirable.

Responsibilities

• Develop and execute enterprise HIMS strategies aligned with organizational priorities.
• Lead HIMS operations across multiple locations with clear performance indicators.
• Oversee coding, CDI, documentation, release of information, records management and compliance.
• Serve as custodian of the legal health record and guide policies and staff requirements.
• Drive operational improvements through redesign and innovative solutions.
• Partner with clinical, revenue cycle and operational leaders on governance and EHR optimization.
• Manage operating and capital budgets, vendor relationships and performance.
• Ensure HIPAA compliance and adherence to regulatory requirements.
• Attract, develop and retain leaders through coaching and accountability.
• Support acquisitions and expansion by addressing HIMS requirements.

Skills

Leadership

Executive management

Stakeholder management

Strategic planning

Budgeting

Regulatory compliance

Communication

Change management

Cross-location coordination

Performance improvement

Education

Bachelor's degree in Health Information Management

RHIA or RHIT certification

Master’s degree (preferred)

AHIMA & CHIA membership

Tools

Epic

Cerner

Release of Information systems

Job description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Executive Director of Health Information Management Services provides strategic and operational leadership across City of Hope’s hospitals and outpatient clinical network in California, Georgia, Arizona and Illinois. This enterprise leader oversees HIMS operations and regulatory compliance, Clinical Documentation Integrity, coding and data quality, documentation support and release of information, document imaging, records management and related functions. Serving as custodian of the legal health record, the Executive Director connects clinical and revenue cycle priorities, advances performance and process improvement, and builds an engaged, accountable workforce.

As a successful candidate, you will:

• Develop and execute enterprise HIMS strategies, goals and initiatives aligned with City of Hope’s organizational priorities.
• Lead HIMS operations across multiple locations, setting performance indicators and ensuring service, quality and revenue cycle objectives are achieved.
• Oversee coding, CDI, documentation, release of information, records management, forms management and regulatory compliance functions.
• Serve as custodian of the legal health record and guide policies, procedures and medical staff requirements that support accurate, complete documentation.
• Drive operational improvement by redesigning processes, applying leading practices and implementing innovative solutions with minimal disruption.
• Partner with clinical, revenue cycle, compliance, legal, technology and operational leaders on denials prevention, EHR optimization and information governance.
• Develop and manage operating and capital budgets, vendor relationships and business-unit performance.
• Ensure compliance with HIPAA and applicable federal, state, accreditation and organizational requirements.
• Attract, develop and retain high-performing leaders and teams through coaching, transparency, accountability and servant leadership.
• Support acquisition and expansion initiatives by ensuring health information management requirements are effectively addressed.

Your qualifications should include:

• Bachelor’s degree in Health Information Management or a related field.
• 10 or more years of experience in Health Information Management, including at least seven years in a leadership capacity.
• Current RHIA or RHIT certification.
• Membership in AHIMA and CHIA.
• Strong knowledge of HIMS operations, revenue cycle management, legal health records, release of information, CDI, coding and information governance.
• Knowledge of TJC standards, California Title 22, CMS, FDA, HIPAA, CMIA and NIH requirements.
• Knowledge of ICD-10-CM, CPT-4, DRGs and APCs.
• Experience leading multiple levels of management across varied locations.
• Demonstrated written, verbal, analytical and stakeholder-management skills.
• Master’s degree and experience within a large health system using multiple electronic health record systems are highly preferred.

City of Hope employees’ pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

Please note: City of Hope is committed to a safe and transparent hiring experience. Please be aware that scammers may attempt to impersonate our organization through fake job postings, emails or interviews.